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    HR Operations Manager - Warsaw, Polska - Mettler Toledo

    Mettler Toledo
    Mettler Toledo Warsaw, Polska

    7 godzin temu

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    Opis
    Our Opening and Your Responsibilities To our office based in Warsaw we are looking for an experience HR Operations Manager to drive the implementation of a modern HR Service Delivery model including centralized and locally delivered services. The HR Operations Manager Europe has a great opportunity to establish, manage and optimize programs, processes and best practices to support HR teams in delivering a world-class employee experience in a growing and changing environment. Person in this role will also own the HR technology roadmap for Europe and help the countries advance in their digitalization journey.
    Your responsibilities:
    • HR Shared Service Center Management:
      • Establish and manage the HR Shared Service Center operation; manage the SLA, drive operational excellence and appropriately staff and coach the service delivery team.
      • Establish and enable operations for the initial service portfolio.
      • In collaboration with local HR teams, continuously explore the standardization; re-design and industrialize related processes.
      • Drive continuous operational improvements by exploring process re-design, digitalization & automation as well as applying training and coaching of HR SSC team members.
      • Engage with other SSC managers within MT to drive best practices.
      • Support the change management efforts of the HR Transformation.
    • Regional HR Operations Management:
      • Set and drive a digital strategy and HR operational excellence agenda across all European countries.
      • Lead the regional technology roadmap and drive its implementation and adoption.
      • Build and maintain a European HR operations community; share relevant information, drive knowledge and understanding and develop regional best practices.
      • Support countries in local operational projects and topics (payroll, administration, technology, etc.); provide guidance and expertise as required.
      • Closely collaborate with HR IT on system and process fixes and enhancements where necessary.
    • HR Data and Compliance Management:
      • Align with group on compliance requirements and best practices and provide respective guidance to the European HR community; create an adequate operational governance to ensure compliance.
      • Develop capabilities that allow the transition to a data driven workforce management.

    Our aim is to build up a future oriented HR Operations approach for tomorrow's success. What You Need to Succeed
    • Bachelor's or Master's Degree,
    • At least 5 years of HR Operations / HR Shared Service Center management experience,
    • Exemplary oral and written communication skills both in English and Polish,
    • Track record of successfully implementing new Shared Service Center operations and related technologies,
    • Extensive experience in managing a service delivery center, SLA management and process design,
    • Strong project management, planning, prioritizing, problem-solving and analytical skills,
    • High level of interest in and affinity for technology, process digitalization and process automation,
    • Proficient in one of the major cloud-based HR Platforms (SuccessFactors, Workday, Oracle, UKG, etc),
    • Advanced knowledge in data management and analytics,
    • Strong collaborator on all levels of the organization and with a strong hands-on attitude,
    • Excellent interpersonal and coaching skills,
    • Ability to work independently with minimal supervision,
    • Readiness to travel,
    • Open-minded, energetic and proactive personality.
    Our Offer to You
    • Contract of employment [umowa o pracę] (we want you to join us for the long run ;))
    • Annual bonus,
    • Flexible working hours,
    • Hybrid work model (3 days a week from home),
    • Medical care with basic dental package,
    • Possibility to extend medical care to family members and/or Damian Medical Center,
    • Life insurance with possible extension for your family members,
    • Festive benefits paid in April and December,
    • Medicover sport card,
    • Language courses,
    • Paid employee referral program,
    • Wellbeing activities*
    • Space for your initiatives, charity & CSR actions, and improvement ideas,
    • Supporting your development through a vast training offer,
    • Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
    • A diverse and inclusive workplace.
    *We are focusing on entertainment and supporting your physical and mental health – check out
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