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Servicenow Lead - Kraków, Polska - Heineken Global Shared Services
Opis
About-project : Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center.We are committed to making Heineken the most connected brewery.
That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture.
By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-) This role is part of the Digital & Technology department of HEINEKEN International and specifically part of the D&T Finance organisation.
With speed and agility, we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition.
The Hei Flow Service Now Lead is part of the Hei Flow Product Team, delivering design and architecture for Service Now area for Hei Flow Product, providing guidelines and directions to professionals who do the work of delivering a potentially releasable increment of the product at the end of each sprint.
The resulting synergy optimizes the Team's overall efficiency and effectiveness.
The Hei Flow Service Now Lead partners with Heiflow Product Architect and Hei Flow Product Owner and manages team members to deliver business value to customers through translating architecture and design requirements into functional solutions and participating in the technical development of the product.
responsibilities :
Formulating the architecture and design of the Service Now area of the Hei Flow Product based on functional and non-functional requirements, balancing the goals and constraints of used technologies Collaborating with Solution Architects and Domain Architects on the solution design to ensure it conforms to the overall architectural vision and technical roadmap Partnering with Product Architect & Product Owner to ensure the most efficient value chain improvements for business stakeholders End-to-end responsibility for managing the solution upgrade process Conducting continuous improvement analysis on existing application architectures and identifying architectural optimizations Managing IT Cost of Ownership of the Product through budgeting processes of HEINEKEN and controlling budget execution on the respective level Verifying the implementation - ensure the delivered system is consistent with the agreed architecture, and meets the requirements Ensuring consistency of overall solution.
Managing the quality of the solutions and technical debt Identifying potential bottlenecks and their underlying causes that affect the product and proposing how to resolve these Keeping up with relevant developments in own functional area and ensuring development, transfer, and retention of knowledge.
