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    FP&A Customer Success Manager - Gdańsk, Polska - Ciklum

    Ciklum
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    Opis

    Description

    Ciklum is looking for a FP&A Customer Success Manager to join our team full-time in Poland.

    We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

    About the role

    As a FP&A Customer Success Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

    Want to shape the future of finance by applying your knowledge of FP&A to provide an automated solution? The FP&A Customer Success Manager will own customer success by leading product implementation for customers and providing support throughout the client lifecycle. Support finance professionals ranging from middle-management to high-level executives in both small and large US firms.

    If you are looking for a fantastic opportunity to join a team with lots of room for growth and impact, we would love to meet you

    Responsibilities

  • Understand current client situations and simplify models and existing procedures by implementing processes within the Datarails platform
  • Utilise the Datarails platform and its tools to provide successful solutions for budgeting and forecasting, planning and monitoring, financial modelling, standard reporting, and more
  • Provide recommendations for possible process changes to help optimise current procedures and maximise outcomes
  • Build long-term strategic relationships with customers, gather requirements, and follow through with necessary financial reporting support
  • Requirements

  • Fluent English
  • 2+ years of experience in finance or FP&A
  • A deep understanding of corporate finance work processes, with an emphasis on standard reporting (P&L, cash flows, budgets, and forecasts)
  • Deep knowledge and solid experience in advanced Excel functions (formulas, VLOOKUP, Pivot Table, Power Query, and complex models)
  • The role involves communicating with CFOs, Finance VPs, and Directors from leading US companies, requiring the ability to engage in professional conversations
  • Experience with various BI tools, ERP systems, and software implementation
  • Significant financial modeling skills; knowing how to handle Excel data and automate processes
  • Bachelor's Degree or equivalent, preferably in finance, accounting, or a similar field
  • Experience with: supporting medium to large size solution projectsanalysis of business, product and technology requirements
  • What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, life insurance and Multisport card
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Flexibility: Own your schedule – you are the one to decide when to start your working day. Just dont miss your regular team stand-up
  • Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clientsWelcoming
  • environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

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