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    IT System Support Analyst - Warsaw, Polska - Michael Page

    Michael Page
    Michael Page Warsaw, Polska

    1 tydzień temu

    Michael Page background
    Opis

    Reporting to the Sr Manager of Operation, the IT System Support Analyst will be responsible for optimising employee productivity by effectively supporting desktop applications and services under the Infrastructure & Operations team. The position will also be the primary contact for day-to-day IT support for on-site and remote users based in France and Italy.

    The successful candidate will be part of the Operations Team, responsible for supporting employees, contractors, and vendors in a Windows Enterprise environment. This candidate must be a team player but as well as being comfortable working on its-own.

    • Build, configure, maintain (patch), repair, and manage new and existing employee's systems.
    • Must be well versed in Windows 11 and Office Suite.
    • Troubleshoot issues related to InTune and MDM.
    • Sound Knowledge of change management, user support, and service desk methodologies.
    • Manage and provide system administration support of a growing list of enterprise infrastructure applications.
    • Support and management of:



    - Laptops, and mobile devices
    - Windows 11
    - Remote user support via phone and remote management tools

    100% remote|Required languages: English, French and Italian
    • 4+ years of experience as a Support Specialist/ System administrator
    • Fluent in French, Italian and English
    • Ability to translate IT into user friendly language.
    • Sound administration and interpersonal skills. Must be able to interact in a team environment.
    • Ensure the Service Level Agreement performance standards are met.
    • Coordinate with various IT groups in resolving incidents and fulfilling requests based on established guidelines.
    • Computer skills: Windows 11, Office 365, Intune, MDM, Active Directory
    • B2B Contract
    • 100% remote work
    • International work environment
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