Miejsca pracy
>
Warsaw

    Support Analyst with Italian - Warsaw, Polska - VikingCloud

    VikingCloud
    VikingCloud Warsaw, Polska

    2 dni temu

    Default job background
    Opis

    Description

    PCI Support Analyst with Italian

    Location: Warsaw, Prosta 51

    About VikingCloud

    At VikingCloud, we specialize in providing top-notch security and compliance solutions to businesses worldwide. With a focus on securing networks, ensuring compliance, and conducting thorough assurance testing and assessments, our expertise is trusted by over 4 million businesses daily. Collaborating with leading consumer brands, banks, and payment processors, we help our clients stay ahead of evolving cyber threats and business risks. Powered by our innovative Asgard Platform processing 6 billion security events per day, we offer real-time intelligence to organizations globally. Headquartered in Dublin, Ireland, with a strong presence in the US, India, Poland, the UK, and South Africa, we cater to clients in 70+ countries and boast a diverse team of 1,000+ professionals.

    This Position

    We are on the lookout for a dedicated Italian-speaking PCI Support Analyst to join our team. In this role, you will deliver exceptional Security and/or Compliance support across various customer interaction channels.

    Responsibilities

    • Addressing all customer service needs efficiently, primarily through telephone support
    • Striving for first call resolution for all customer queries
    • Customer Engagement and Experience

    • Engage with customers in a personalized manner
    • Ensure clear and effective communication during interactions
    • Deliver outstanding customer experiences at every touchpoint

    Requirements

    • Proficiency in English and Italian (minimum B2 level) and at least a high school diploma
    • Outstanding communication skills in both verbal and written English and Italian
    • Previous customer service experience, ideally in a contact center or retail environment, is preferred
    • Capability to work flexible shifts with punctuality
    • Team player with a positive attitude towards customer service
    • Strong attention to detail and multitasking abilities
    • Excellent computer skills
    • Effective decision-making and problem-solving skills
    • Interest in Cyber Security and IT fields is a bonus

    VikingCloud is committed to diversity and equal opportunities.

    Copyright 2023 VikingCloud, Inc. All rights reserved. Confidential.

    FOLLOW US



  • LeasingTeam Group Warsaw, Polska

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie reali ...


  • CCPorter Sp. z o.o. Warszawa, Polska W pełnym wymiarze godzin

    Looking for an exciting career opportunity in Sales? If yes, you have come to the right placeWho are we? · CCPORTER is a Polish company operating globally. We are based in the vibrant city of Warsaw with operation in 20 countries. We provide professional services for companies in ...


  • Siemens Energy Warsaw, Polska W pełnym wymiarze godzin

    Payroll Analyst with Italian - Southern Europe · About the Role · Location Poland Mazowieckie Warsaw · Country/Region: Poland · Remote vs. Office Remote only Company Siemens Energy Sp. z Organization SE CEO Business Unit Legal & Compliance Full / Part time Full-time Experienc ...


  • Marsh McLennan Companies Warszawa, Polska W pełnym wymiarze godzin

    Description: · Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office: · Operations Specialist with Italian · What can you expect? · EBSC has taken over operations from Marsh Europe in order to let our colleague ...


  • Marsh Warsaw, Polska OTHER

    Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office: · Operations Specialist with Italian · What can you expect? · EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on ...


  • Mettler Toledo Warsaw, Polska

    Our Opening and Your Responsibilities In Order Processing Specialist role, you will receive purchase orders directly from the end customer, enter these into SAP and sort out all possible obstacles until the customer receives the ordered products. In addition, you'll deliver ...


  • Baxter Warsaw, Polska

    This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outc ...


  • DSV Warsaw, Polska

    . · Your responsibilities: · Timely and comprehensive settlement of damages incurred in road, sea and air transportation. · Gathering documentation to establish liability for the incident. · Conducting correspondence in Italian and/or English. · Analyzing the collected documentat ...


  • PL18 Alcon Polska Sp. z o.o. Company Warsaw, Polska W niepełnym wymiarze godzin

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. ...


  • Novo Nordisk Warsaw, Polska

    The position · The HR Coordinator/Specialist with Italian will play an important role in successfully developing the HR Regional Service Centre and report into the AskHR Lead. The HR Specialist work closely with key stakeholders in EMEA countries and take part in transferring HR ...


  • Novo Nordisk A/S Warsaw, Polska

    Are you passionate about HR and take pride in servicing employees and managers across EMEA? Do you thrive in an international working environment where your foreign language skills are essential for operational excellence and close collaboration with key stakeholders? Would you l ...


  • Baxter Warsaw, Polska W pełnym wymiarze godzin

    This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...


  • Novo Nordisk Warsaw, Polska

    Are you passionate about HR and take pride in servicing employees and managers across EMEA? Do you thrive in an international working environment where your foreign language skills are essential for operational excellence and close collaboration with key stakeholders? Would you l ...


  • NielsenIQ Warsaw, Polska W pełnym wymiarze godzin

    Job Description · About this job · Client Solution Consultant is the liaison between the commercial and the operational teams. This role advises, suggests and discusses solutions with the internal and external clients in terms of NielsenIQ Products without sales activities. · R ...


  • Alcon Polska Warszawa, Polska

    WHAT YOU'LL BRING TO ALCON:Students' status; · Very good English and communicative Italian (min. B2 level); · Availability – about 20h/30h per week; · Positive attitude and ability to work in fast-paced project environment; · Focus on details. · In this role, a typical day will i ...


  • Alcon Polska Warszawa, Polska

    WHAT YOU'LL BRING TO ALCON:Students' status; · Very good English and communicative Italian (min. B2 level); · Positive attitude and ability to work in fast-paced project environment; · Focus on details. · In this role, a typical day will include:Working closely with other members ...


  • Monaco Stanley Warsaw, Polska W pełnym wymiarze godzin

    As a member of the Service Delivery team, you'll collaborate closely with a major cloud service provider, functioning as an extension of their sales enablement team. Your primary focus will involve crafting pitches and developing responses to proposals for their end customers. Wo ...


  • Docplanner Warsaw, Polska W pełnym wymiarze godzin

    Job Description · What you will do in this role: · You will work with other departments in providing the information they need (like support buyers on the procurement process, employees on the expenses report, CS on customer transactions, etc. · Process accounting records (invo ...


  • Alcon Polska Warszawa, Polska

    WHAT YOU'LL BRING TO ALCON:Students' status; · Very good English and Italian (min. B2 level); · Availability – about 20h/30h per week; during academic year; · Positive attitude and ability to work in fast-paced project environment; · Focus on details. · In this role, a typical da ...


  • Publicis Re:Sources Global Warsaw, Polska W pełnym wymiarze godzin

    Job Description · Summary · The Sourcing Associate for Italy is responsible for sourcing and procuring services and materials, negotiating contracts, managing supplier relationships, and identifying cost-saving opportunities. In addition, you will work closely with cross-funct ...