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    It Business Desk Specialist - Kraków, Polska - Otcf S.a.

    Otcf S.a.
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    W pełnym wymiarze godzin
    Opis
    Responsibilities : Wsparcie aplikacji i systemów biznesowych w ramach II linii wsparcia technicznego Współpraca z developerami, analitykami i Project Managerami w celu rozwiązania złożonych problemów Kontakt z użytkownikiem wewnętrznym oraz dostawcami systemów Wsparcie developerów w realizacji zmian systemowych (analiza i przygotowanie specyfikacji, udział w testach od strony biznesu) Optymalizacja procesów i wdrażanie rozwiązań systemowych Tworzenie bazy wiedzy, w tym dokumentacji wdrażanych zmian w systemach IT oraz procesach biznesowych requirements-expected : Doświadczenie we wsparciu użytkowników aplikacji i systemów w ramach II linii Doświadczenie w rozwijaniu i wspieraniu systemów biznesowych Znajomość zasad pracy na systemie ticketowym Analityczny umysł i dobre oko do detali Znajomość języka angielskiego na poziomie komunikatywnym benefits : dofinansowanie zajęć sportowych prywatna opieka medyczna ubezpieczenie na życie zniżki na firmowe produkty i usługi spotkania integracyjne


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