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Senior Statutory Accountant with Italian
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Service Desk Agent With English And Italian - Wrocław, Polska - Hemmersbach Central Support Spółka Z O.o. Sp. K.
Opis
About-project : You will be joining a team providing IT remote support to English and Italian speaking end users.responsibilities :
Providing IT support to end users located in various locations globally Analysing, troubleshooting and providing fixing solutions for application/OS problems Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle Monitoring ticket timelines (SLAs)
Contact with the end users by phone, email and chat Working on 8h shifts from our office located in Wrocław requirements-expected :
English and Italian language min B2 level Organizational skills and the ability to set priorities effectively Quick and effective problem solving skills Willingness to work in shifts, including weekends benefits : sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance fruits corporate products and services at discounted prices integration events corporate sports team no dress code coffee / tea parking space for employees christmas gifts employee referral program