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    Customer Service Specialist - Wrocław, Polska - Boom Media

    Boom Media
    Boom Media Wrocław, Polska

    3 dni temu

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    W pełnym wymiarze godzin Obsługa klienta / Wsparcie
    Opis
    BOOM MEDIA to właściciel dwóch marek: Muno Puzzle oraz Happy Pins, a także butikowa agencja marketingowa.

    Marka Happy Pins powstała z miłości do detali i obdarowywania. Tworzymy kreatywne gadżety firmowe dla największych firm i instytucji w Polsce oraz dla międzynarodowych brandów :)

    W MUNO tworzymy puzzle jakich jeszcze nie było Kochamy sztukę, chcemy nakłaniać do kreatywnego spędzania czasu z przyjaciółmi i dawać powód, by przestawić swoje telefony w tryb offline. Współpracujemy z lokalnymi artystami, jesteśmy eco i dzielimy się naszymi pasjami. Tworzymy realizacje b2b dla topowych marek na rynku.

    Do pracy przy projektach MunoPuzzle i Happy Pins szukamy komunikatywnej, rzetelnej osoby, która z chęcią dołączy do naszego teamu

    Twoje obowiązki:

    • Obsługa klientów biznesowych i indywidualnych marek MUNO i Happy Pins w naszych kanałach komunikacji: telefon, mail, chat
    • Obsługa zamówień, płatności i zwrotów
    • Kontakt z magazynem wysyłkowym, kontrola stanów magazynowych
    • Kontakt z partnerami, podwykonawcami i koordynowanie zamówień
    • Stała współpraca z działem graficznym

    Nasze oczekiwania:

    • Doświadczenie w obsłudze klienta lub w sprzedaży lub po prostu życiowe "ogarnięcie" i umiejętność szybkiej nauki :)
    • Dobre umiejętności komunikacyjne i interpersonalne, lekkie pióro
    • Rzetelność i dobra organizacja pracy
    • Wyczucie stylu i kreatywność
    • Język angielski pozwalający na swobodną komunikację

    Co oferujemy?

    • Wynagrodzenie podstawowe + premia od wyników
    • Udział i zdobywanie doświadczenia w pracy przy kreatywnych, ciekawych projektach
    • Możliwości rozwoju – sky is the limit
    • Nieformalną, inspirującą atmosferę
    • Pracę hybrydową z opcją pracy w naszym warszawskim biurze na Wspólnej :)
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