- Kompleksowe wsparcie klientów w języku włoskim
- Obsługa połączeń przychodzących i korespondencji mailowej
- Identyfikowanie potrzeb klientów i adekwatne ich adresowanie
- Wsparcie klienta w korzystaniu z określonych funkcji translatora
- Analizowanie i zgłaszanie usterek produktu
- Rozpatrywanie reklamacji i zwrotów
- Dbanie o wysoką jakość wykonywanych prac, właściwą i terminową realizację zadań
- Współpraca z innymi działami w firmie
- Bardzo dobra znajomość języka włoskiego (min. C1)
- Wysoka kultura osobista
- Komunikatywność
- Umiejętność sprawnej obsługi komputera
- Opartą na wartościach kulturę organizacyjną i nieformalną atmosferę
- Kartę Multisport
- Opiekę zdrowotną Allianz
- Pracę w godzinach 8:00-16:00
- Możliwość rozwoju
- Dodatkowe dni wolne
- Dofinansowanie okularów korekcyjnych 1000 zł
- Pełny, wysokiej jakości sprzęt do pracy
- Ubezpieczenie na życie PZU na ciekawych warunkach
- Częste integracje
- Atrakcje w biuxrze tj. PS5 + VR2, biuro przyjazne zwierzętom, przekąski i owoce w biurze
- Parking przy biurze
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Customer Support with Italian - Kraków, Polska - Vasco Electronics
Opis
Miejsce pracy: Kraków
Tryb pracy: Hybrydowy
Etat: Full time
Rodzaj umowy: Umowa o Pracę na zastępstwo, B2B, UZ
Wynagrodzenie
B2B: PLN netto miesięcznie
Umowa o Pracę/UZ: PLN brutto miesięcznie
Zakres obowiązków
Nasze oczekiwania
Oferujemy