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    Customer Service Representative - Kraków, Polska - Motorola Solutions

    Motorola Solutions
    Motorola Solutions Kraków, Polska

    1 tydzień temu

    Default job background
    W pełnym wymiarze godzin
    Opis

    Job Description

  • Handle inbound calls, chats, web inquiries and emails from prospects or customers who want to buy or have an interest in implementing projects involving Motorola Solutions' products and solutions
  • Own non-technical requests and drive through to resolution.
  • Work with engineers to ensure customers get the technical support needed
  • Act as a focal point and liaise with customers, partners, engineers, and support managers
  • Obtain a level of understanding of the whole Motorola Solutions' product portfolio and solutions.
  • Act as customer facing ambassador for Motorola Solutions. Conduct yourself and communicate in a professional manner in order to help and facilitate customer requests as seamlessly and efficiently as possible


    • Basic Requirements

  • Excellent English & Italian
  • Sales related and/ or customer oriented experience preferred
  • Excellent communication skills, both spoken and written, including listening, negotiating and influencing
  • Calm and assured manner with the ability to work well under pressure either as an individual or as part of a team
  • High level of motivation with a will to succeed
  • Attention to detail

    • We offer:

  • Flexible working hours
  • Hybrid mode
  • Comfortable working conditions (high class offices, parking space)
  • Competitive salary package
  • Strong team-oriented culture
  • Contract of employment
  • Private medical & dental coverage
  • Life insurance
  • Multisport card or MyBenefit vouchers
  • 1000 PLN for spectacles
  • Employee Pension Plan (PPE)
  • ESPP - Motorola Solutions stock programme
  • Trainings and broad development opportunities
  • Volleyball field and grill place next to the office
  • Lots of sport activities as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.
  • Access to wellness facilities and integration events
  • Motorola Solutions is supporting CSR activities and encourages employees to participate.


    • Travel Requirements

    Under 10%


    Relocation Provided

    Domestic


    Position Type

    New Grad

    Referral Payment Plan

    No

    Company

    Motorola Solutions Systems Polska Sp.z.o.o

    EEO Statement

    Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

    We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

    We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email

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