- Build relationships with customer contacts to execute day to day transportation needs
- Proactively monitor, manage, and follow-up on shipment daily exceptions
- Manage service failures with transportation service providers and work with customer to resolve any potential issues
- Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
- Provide prompt and professional response to customer's requests for additional information
- Hit tactical and operational KPI targets (Quality and Productivity Metrics)
- Strong willingness to be committed to customer and division
- Manage reconciliation of weekly financial reports
- Responsible for running and improving reports on daily shipment activities
- Identify and implement operational efficiency gains
- Execute and respond to changes submitted from the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
- Collect, sort and distribute operational information to the internal team
- University degree in the area of Logistics or Business
- 4-5 years of work experience in a similar role (European Logistics)
- Fluency in English is a MUST for this role
- Willingness to create and adhere to process and plan
- Ability to solve problems in an effective and efficient manner
- Ability to think creatively and being flexible
- Detail oriented and strong communication skills
- Ability to work in a stressful, team oriented, and fast-paced environment
- Friendly, customer-service attitude
- Knowledgeable in Microsoft Outlook, Excel, and PowerPoint
- Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
- A fun, positive and open environment which encourages thinking outside the box
- Compensation includes a monthly salary and bonus based on personal, team performance and business growth
- Benefits package which includes: cafeteria system, private medical insurance, unlimited access to training platform Percipio and GoFluent, Employee Assistance Program
- Work in a modern office with convenient location
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Logistics Representative - Wrocław, Polska - C.H. Robinson
Opis
C.H. Robinson seeks a to enhance our TMC team in Wroclaw. In this role, you'll drive operational excellence, build client relationships, and identify cost-saving opportunities within our global transportation network. Bring your passion for logistics and proactive mindset to deliver exceptional service and drive continuous improvement.
RESPONSIBILITIES:
QUALIFICATIONS:
Required:
Preferred:
What do we offer?
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit
