- Supervision and development of the team ensuring that the team meets and exceeds its KPIs.
- Maximise the level of efficiency of resolving customer queries and tickets.
- Ensure monthly team and individual targets are met.
- Lead, motivate, coach and organise team members to adhere toCompany's core values.
- Identify process efficiencies to increase speed, accuracy & value add of transactional processing.
- Ensure all team members are properly trained and have appropriate resources available to be successful in
their roles. - Responsible forescalation,the management of queries& resolution ensuring quality and quick response to
customers andother Shared Servicespeers. - Monthly statistical reporting submission and input into fiscal updates.
- Work with other Company Shared Service entities to ensure alignment of structure, process and procedure,
sharing best practice across Company Shared Services and driving continuous improvement. - Setting of individual targets for team.
-
People Services Representative
1 dzień temu
Dynatrace Gdańsk, Polska W pełnym wymiarze godzinJob Description · As People Services Representative in our incipient People & Culture Global HR Shared Center based in Gdansk, you will play a crucial role in providing exceptional HR support to our employees and setting the foundation to grow our Global team. Additionally, worki ...
-
People Services Specialist with German
2 dni temu
Ricoh Business Services Gdańsk, Polska CDIAbout our client: · A Japanese multinational imaging and electronics company which was founded in 1936. · Our client provides sales, support, production, and research and development operations in nearly 180 countries. It has its world headquarters in Tokyo, Japan and regional h ...
-
Kierownik Projektów Montażowych
5 dni temu
Otis College of Art and Design Gdańsk, Polska W pełnym wymiarze godzinDate Posted: · Country: · Poland Location: · Marynarki Polskiej 163, Gdańsk 80-557, Poland Kierownik Projektów Montażowych (K/M) · Twój zakres obowiązków · Nadzór nad realizacją projektów z obszarze montażu urządzeń dźwigowych (windy oraz schody ruchome), · Współpraca z ...
-
Inżynier Wiodący
6 dni temu
Carrier Gdańsk, Polska W pełnym wymiarze godzinCountry: · Poland Location: · Heweliusza 18, Gdańsk, Poland Stanowisko: Inżynier Wiodący, Web Development · Lokalizacja: Gdańsk / hybrid · Forma zatrudnienia: UoP · Zbuduj swoją karierę opartą na zaufaniu · Carrier- LenelS2 , a global leader in fire safety and security. M ...
-
Inżynier Wiodący
6 dni temu
Carrier Gdańsk, Polska W pełnym wymiarze godzinCountry: · PolandLocation: · Heweliusza 18, Gdańsk, PolandStanowisko: Inżynier Wiodący, Web Development · Lokalizacja: Gdańsk / hybrid · Forma zatrudnienia: UoP · Zbuduj swoją karierę opartą na zaufaniu · Carrier- LenelS2, a global leader in fire safety and security. Making a r ...
-
Payroll Intern With German
5 dni temu
Arrow Electronics, Inc. Gdańsk, Polska W pełnym wymiarze godzinPosition: Payroll Intern with German Job Description: You will join the Team of 7 Payroll Analysts supporting payroll processes for Germany, Austria and Switzerland. · Having an opportunity to work with experienced payroll specialists you will have an insight of daily tasks in th ...
-
Mid/senior Linux Software Engineer With Networks @
1 dzień temu
Codilime Gdańsk, Polska W pełnym wymiarze godzinGet to know us better Codi Lime is a software and network engineering industry expert and the first-choice service partner for top global networking hardware providers, software providers and telecoms. · We create proofs-of-concept, help our clients build new products, nurture ex ...
-
Junior Cloud Network Engineer In Security Domain @
1 dzień temu
Codilime Gdańsk, Polska W pełnym wymiarze godzinGet to know us better Codi Lime is a software and network engineering industry expert and the first-choice service partner for top global networking hardware providers, software providers and telecoms. · We create proofs-of-concept, help our clients build new products, nurture ex ...
-
Solutions Sales Advisor
5 dni temu
Volue Sp. z o.o. Gdańsk, PolskaVolue is a market leader in technologies and services that power the green transition. Around 820 employees work with more than 2 400 customers on energy, power grid, water & infrastructure projects. · Through digital platforms and innovative solutions, Volue delivers software an ...
-
IFS Application Expert
1 tydzień temu
ELTEL Networks Poland Gdańsk, PolskaAre you the IFS expert we are looking for in Eltel Group IT? If you are a seasoned professional with experience especially in finance and/or logistics areas, you might well be the one we are searching for. · We need to strengthen our Business Applications Services team by adding ...
-
High Severity Incident Manager
12 godzin temu
Sii Sp. Z O.o. Gdańsk, Polska W pełnym wymiarze godzinHigh Severity Incident Manager (Major) Miejsce pracy: Gdańsk Technologies we use Expected Microsoft Excel Service Now Optional ITIL About the project We are looking for IT High Severity Incidents Managers who will be responsible for helping business users get the expected help fr ...
-
B2B marketing coordinator lead generation
6 dni temu
CodiLime Sp. z o.o. Gdańsk, Polska W pełnym wymiarze godzinGet to know us better · CodiLime is a software and network engineering industry expert and the first-choice service partner for top global networking hardware providers, software providers and telecoms. We create proofs-of-concept, help our clients build new products, nurture exi ...
-
Frontend Developer @
4 dni temu
Travactory N. V. Gdańsk, Polska W pełnym wymiarze godzinWe are looking for a Frontend Developer to join our team. · We operate internationally and our technological core is based in Gdansk. · The company develops products in the online travel industry, which is successfully operating in more than 20 markets. · By working with us, you ...
-
Senior Software Engineer
4 godziny temu
Ergo Technology & Services S.a. Gdańsk, Polska W pełnym wymiarze godzinSenior Software Engineer (Power Platform Operations) Miejsce pracy: Gdańsk Your responsibilities securing operations of Power Platform projects acting as the first point of contact for escalation creating of knowledge base for 1st level support organizing of 2nd level support wit ...
-
Senior Payroll Specialist with German
5 dni temu
Alight Solutions Gdańsk, Polska W pełnym wymiarze godzinOur story · At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." · Our Values: · Champion People – be empathetic and help create a plac ...
-
net Fullstack Developer
5 dni temu
Speeron Polska Sp. Z O.o. Gdańsk, Polska W pełnym wymiarze godzinTechnologies-expected : C# HTML CSS Bootstrap Type Script technologies-optional : Angular Microsoft Bot Framework Azure Dev Ops Azure Services Power Shell about-project : Your role will be to implement new features in our flagship product Guest Portal – the hotel application use ...
-
Cybersecurity Expert
1 tydzień temu
Lyreco Advantage Gdańsk, PolskaCybersecurity Expert · Are you excited for your new career adventure? · At Lyreco, we offer more than just a job, but a career Our IT Team is looking for a talented and ambitious new Cyber Security Engineer F/M to join our team in HQ in Marly. · Lyreco is the European leader and ...
-
Senior Servicenow Developer
12 godzin temu
Kpmg Gdańsk, Polska W pełnym wymiarze godzinSenior Service Now Developer Miejsce pracy: Gdańsk Technologies we use Expected Service Now Java Script Glide API HTML CSS XML Angular JS RESTful API About the project KPMG IT Consulting teams provide strategic and operational consulting in area of digital transformation for our ...
-
Jamf Gdańsk, Polska W pełnym wymiarze godzinAt Jamf, we empower people to be their best selves and do their best work. · The Technical Support Specialist provides technical support for customers related to the installation, troubleshooting and integration of Jamf products and supporting technologies. · The position provide ...
-
Consultant SAP- Sales
3 dni temu
Lyreco Group Gdańsk, Polska W pełnym wymiarze godzinEn Lyreco todos compartimos el objetivo común de luchar por la pasión, la excelencia, el respeto y la agilidad . Estamos orgullosos de ser líder europeo y el tercer mayor distribuidor de productos y servicios a nivel mundial para empresas en el lugar de trabajo. · En Lyreco es ...
Team Leader People Service - Gdańsk, Polska - Ricoh
Opis
We are searching for a:
Team Leader People Service & Operations who will lead a team of +/-10 people and take care of the development and motivation of our employees.The person in this position would be responsible for both the operational and communication part. Team Leader will provide a smooth execution of allrelevant functionalprocesses to ensure maximum customer satisfaction.
Your tasks would also include:
What we are looking for in you:
To be successful in this position, you should have experience in managing a team .We are looking for a leader who is ideally aware of HR processes. To communicate perfectly in an international environment, you need to be fluent in English . Nice to have, but not essential would be communicating in German or French. We are looking for a person who is organised, flexible and have attention to details.
Użytkownicy zawodu Team Leader People Service w Gdańsk
-
Marianne Ndebele
Internationally Certified Esthetician