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Network Support Engineer @ - Kraków, Polska - Cpl Poland
Opis
Our client, a global leader in cybersecurity, is seeking enthusiastic and driven Network Engineers to join their team.
As a Network Engineer, you'll play a crucial role in ensuring the timely resolution of L2/L3 tickets, providing technical support to customers worldwide.
Benefits:
Stable full-time employment.
Monthly lunch subsidy.
Co-financing for remote work costs (hybrid model).
Private Medical Care (Luxmed).
Training package and access to e-learning platforms.
PCNSE Certification opportunity.
Dynamic development within a global organization.
Collaboration with reputable companies and top-quality products.
A Bachelor's or Master's degree in a relevant field.
Minimum 2 years of hands-on experience in understanding, implementing, administering, and troubleshooting network infrastructure devices.
This includes firewalls, routers, switches, wireless access points and controllers, and monitoring applications.
Proficiency in network protocols:
SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD.
Hands-on technical experience with VPN technologies such as IPSEC, SSL VPN, Web VPN, Any Connect, and DMVPN.
Familiarity with network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, and authentication and authorization technology.
Proficiency in Routing & Switching protocols (OSPF, BGP, VLAN, STP).
CCNA certification or equivalent knowledge.
Excellent English communication skills.
Our client, a global leader in cybersecurity, is seeking enthusiastic and driven Network Engineers to join their team.
As a Network Engineer, you'll play a crucial role in ensuring the timely resolution of L2/L3 tickets, providing technical support to customers worldwide.
Benefits:
Stable full-time employment.
Monthly lunch subsidy.
Co-financing for remote work costs (hybrid model).
Private Medical Care (Luxmed).
Training package and access to e-learning platforms.
PCNSE Certification opportunity.
Dynamic development within a global organization.
Collaboration with reputable companies and top-quality products.
,[Provide post-sales technical support via phone, email, and web, resolving L2/L3 tickets efficiently., Record, track, and resolve support cases, ensuring timely follow-ups., Diagnose and tackle complex technical issues with fault isolation and root cause analysis., Contribute to user documentation and technical marketing collateral., Collaborate cross-functionally to review product issues and provide feedback., Reproduce and qualify critical customer issues., Stay abreast of software release and bug cycles.
] Requirements:
SSL, TSL, DNS, DHCP, NTP, FTP, HTTP, SMTP, VPN, Cisco, TLS, LDAP, AD Additionally: Sport subscription, Private healthcare, Training budget, International projects.
