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Customer Support With Swedish - Katowice, Polska - Concentrix Cvg International Sp. Z O.o.
Opis
Responsibilities :
Support customers for security cameras and system uses (pre and after-sales)
Assisting our customers via inbound & outbound calls and via chats/emails Collaborating with other departments to ensure customer satisfaction and resolution of issues Handling inquiries, resolving complaints, and troubleshooting technical issues requirements-expected :
Knowledge of Swedish min.
B2 and English min.
B1 (for training purposes) Excellent communication and interpersonal skills Previous experience in customer support or related field Strong attention to detail and ability to multitask efficiently Previous experience working in technical environment or in interest in new technologies.
offered :
Attractive salary based on a civil contract, Modern workplace in the heart of Katowice, Team-building events, Fully paid training as of first day to prepare you for direct contact with customers (2 weeks of training + 1 week nesting period), Team leader support at every stage of cooperation, Coaching, mentoring to improve your qualifications.