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    Customer Service Advisor with Slovenian - Taneczna , Warszawa, Polska - Concentrix CVG International

    Concentrix CVG International
    Concentrix CVG International Taneczna , Warszawa, Polska

    2 dni temu

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    W pełnym wymiarze godzin Obsługa klienta / Wsparcie
    Opis

    Your responsibilities:

    • Answer phone calls, e-mails, live chats, and messages on social media from customers.
    • Help customers with issues related to the service, troubleshoot on the customer's behalf, and solve the customer's problems to the best of your ability.
    • Work shifts: morning 8:00-16:45, afternoon 15:15-00:00 Monday to Sunday. (Local time)
    • Phone calls are inbound, no cold calling.

    Our requirements:

    • Slovenian and communicative level of English in both oral and written.
    • Suitable for people without experience.
    • Good computer skills and good knowledge of MS Office.
    • Ability to quickly identify customers' problems and needs.
    • Ability to set priorities and manage daily responsibilities effectively.
    • A client-oriented approach, patience, and strong communication skills.
    • Team players with the ability to also work independently.

    What we offer:

    • Possibility of working from home.
    • Attractive salary.
    • Attractive bonuses according to the performance.
    • Daily use of foreign languages, especially English.
    • Opportunity to develop a career within a multinational environment.
    • Team-building events.
    • Fully paid training to prepare you for direct contact with customers.
    • Team leader support at every stage of cooperation.
    • Coaching, mentoring to improve your qualifications.