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    Supply Chain Application Consultant - Wrocław, Polska - QAD

    QAD
    QAD Wrocław, Polska

    1 tydzień temu

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    W pełnym wymiarze godzin
    Opis

    Job Description

    QAD has a Professional Services Consultant position available in our Services team. This position is fully remote and based in Poland. Fluent communication skills in both German and English are highly valued for this position. Your responsibilities will include administration, setup and configuration, consulting our customers, analysis and collaborating closely with the Project Management team. This position reports directly to the Resource Manager - Supply Chain.

    This is fully remote role from Poland.

    What you'll do:

  • Administration, Setup and configuration of various customer systems based on our own B2B application
  • Consulting our customers in the optimal use of our software and provide potential solutions
  • Continues learning our own B2B application and solution
  • Analysis and consulting of our customers regarding new or existing customer requirements, partly on site
  • Requirement gathering and work on solutions within our own B2B application
  • You work closely with your colleagues from the Project Management department and Technical team
  • Provide User training on designed solution

    • Qualifications

    What you'll need:

  • Successfully completed commercial or technical education and/or a degree preferred in business, computer science or similar fields
  • A high affinity for IT topics, the ability to work in a team, customer orientation as well as very good communication skills
  • Robust knowledge of MS Excel and modern internet applications ( CRM/Jira)
  • Very good (C1) English skills
  • Good (C1) German language skills preferred (good for the German customers)
  • Professional experience in customer support in a B2B IT environment
  • 4-5 years of experience on handling services customer projects
  • Willingness to travel (up to 10% of working hours)

    • Nice to have:

  • Knowledge on Supplier- customer relationships, Purchasing Domain, Sourcing domain, Automotive domain etc.
  • HTML and Java script basic knowledge (at least read and understand high level), no technical knowledge is required

    • Additional Information

  • Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
  • Opportunity to join a growing business, launching into its next phase of expansion and transformation.
  • Collaborative culture of smart and hard-working people who support one another to get the job done.
  • An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
  • Compensation packages based on experience and desired skill set

    • #LI-GW1

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