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Wrocław

    Cloud Consultant - Wrocław, Polska - Infor

    Infor
    Infor Wrocław, Polska

    3 dni temu

    Default job background
    W pełnym wymiarze godzin
    Opis

    Technologies-expected : Infor LN ION technologies-optional : Mingle SQL Oracle Infor OS about-project : As an Infor Managed Services Cloud Consultant, you will provide break-fix on customizations, systems analysis, and client support for Infor customers across the Americas, Europe, and Asia Pacific regions.


    We are subject matter experts of our Infor product suite, capitalizing on our industry knowledge to efficiently provide our customer's solutions to enhance their business processes.


    You will be responsible for ensuring world-class managed services support for worldwide customers, closely cooperate with different internal teams from Infor Global Support, Technical and Functional Support as well as Development Team and Project Managers.


    responsibilities :

    Develop strong functional consulting skills surrounding Infor applications (and related third-party) technologies and tools to support product customizations, modifications, and related consulting/training activities Act as a point of contact between Infor Managed Services and the client - provide support for the live application software View the client system environment holistically to proactively identify and resolve issues Document issues clearly and concisely in the ticket management tool Analyze and interpret client requirements, drafting functional descriptions and/or programming specifications as required Analyze customers' business requirements and objectives and develop business processes to meet customers' business needs Model to-be business processes in the Infor application - document and communicate the planned use of the Infor application Work as an integral part of the Global IMS Delivery Team – recommending innovations and process improvements that will make overall delivery more efficient requirements-expected : Excellent skills in both English language, including both oral and written proficiency Experience in LN ERP Installations, Configurations, Migrations, Integrations & Administration.

    Hands on experience on ERP LN Tools Modules.


    Working knowledge on LN Cloud Suite like CSIE Working knowledge on any RDBMS such as SQL/Oracle Good Troubleshooting skills Ability to write clear documentation of operating procedures Any Scripting Knowledge for Automations will be added Advantage.


    offered :
    Full-time employment, with a flexible schedule Hybrid/remote attendance mode Medical health-care package Lunch co-financing – pre-paid card Multi Sport card The hardware you need International environment and working culture Language course A regular company meetup Central training Infor COM system basis, Infor COM ERP processes, Infor COM programming principles Work with experienced Infor COM software engineers who will mentor you benefits : sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance fruits integration events no dress code video games at work coffee / tea parking space for employees leisure zone redeployment package employee referral program charity initiatives
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