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    Customer Service Specialist with Finnish - Warsaw, Polska - HTH Recruitment

    HTH Recruitment
    HTH Recruitment Warsaw, Polska

    2 dni temu

    Default job background
    Opis

    Duties include:

    • Assisting customers with their inquiries regarding products, orders, payments, returns, claims and shipments
    • Educating and updating yourself with deep knowledge about the company and products
    • Taking part in training in customer service processes and best practices

    Skills and Experience:

    • Good interpersonal skills and ability to work as a team
    • Excellent communication skills both written and spoken
    • Strong customer driven focus
    • Experience with customer service (phone, email, chat etc.) is an advantage
    • Experience in using ERP and CRM –within SAP / Microsoft AX and Dynamics CRM is an advantage
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