Warranty Manager - Gdańsk, Polska - JLL

Opis

Position :

We are seeking a diligent and results-driven Warranty Manager to oversee and facilitate assistance throughout the warranty period. Warranty Manager will play a pivotal role in maintaining strong relationships with suppliers and clients while efficiently managing warranty-related services. This position is essential for ensuring customer satisfaction and cost-effective service delivery within our warranty commitments.

Responsibilities:

Collaboration closely with suppliers to orchestrate seamless assistance during the warranty period while prioritizing the preservation of client relationships

Managing warranty as a cost center, focusing on maintaining client satisfaction through the provision of covered services

Handling cases involving warranty managed by Tetris after the final handover protocol

Coordination with the former production/project team to ensure the job's completion, sign-off on handover protocols, and receipt of all necessary technical and as-built documentation before engaging the service

Managing the team to ensure effective execution of small projects, which will entail limited scope and must be completed within tight timeframes

Upholding compliance with company policies, procedures, and industry standards during all service-related activities

Collaboration cross-functionally with procurement, operations, and other relevant teams to streamline processes and enhance overall efficiency

Requirements:

Proven track record in project coordination, warranty management, or comparable roles

Strong interpersonal and negotiation skills to effectively engage with suppliers and clients

Exceptional organizational aptitude, capable of managing multiple concurrent tasks and responsibilities

Proficiency in project management principles and tools to effectively oversee small projects within predefined budgets and timelines

Skilled in establishing and nurturing professional relationships with suppliers and clients

Knowledge of cost management strategies and tactics, with the ability to optimize profit

Ability to comfortably communicate in English (verbally as well as in writing)

Familiarity with construction materials and processes is advantageous

Problem-solving capability to address unforeseen challenges during service coordination

Collaborative attitude with a demonstrated ability to work effectively in a cross-functional

If you are a proactive individual with a keen eye for detail and a commitment to ensuring client satisfaction, we invite you to apply for the Service Coordinator position.

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.