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    Senior Customer Quality Engineer - Gdańsk, Polska - kdrhumanresourcesconsulting

    kdrhumanresourcesconsulting
    kdrhumanresourcesconsulting Gdańsk, Polska

    3 dni temu

    Default job background
    Opis

    What you'll do:

    • Daily communication with the customer, including PPAP preparation, processing, analysis and resolving customer warranty complaints in order to help the team achieving quality goals and increasing customer satisfaction.
    • Perform technical and commercial evaluation of the customer complaint reports in compliance with the specified deadlines.
    • Act as contact point for customer in relation to technical questions, for error limitation, risk assessment, measure definition for already delivered components and actively participate in new developments.
    • Drive improvements in products and processes to support customer requirements and continuous improvement.
    • Knowledge and develop customer specific requirement.
    • Provide the lead in structured team problem solving and apply other problem solving tools.
    • Lead the customer PPAP preparation and approval.
    • Managing customer portals daily.
    • Support ELS activities and use Six Sigma tools as tool for continual improvement.
    • Leadership of measurement and analysis of organizational performance.
    • Manage and coordination of third party sort at customers (including cost analysis).
    • Conducts Internal audits.

    Qualifications:

    • Master degree in quality or engineering.
    • Minimum 3 years manufacturing or quality experience in production company with a basic knowledge of blueprint reading, statistical methods, problem solving, industry quality standards and continuous improvement tools.

    Skills:

    • Knowledge of Lean Manufacturing techniques and processes.
    • Knowledge of ISO 9001/IATF 16949/VDA Norms and tools including PPAP, FMEA, MSA, 8D.
    • Experience in the professional handling of customers would be an asset.
    • Analytical thinking and problem-solving skills.
    • Strong communication and presentation skills.
    • Goal oriented.
    • Manage through others.
    • Fluent command of English.
    • Communicative French would be an advantage.
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