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Market Analyst With German @
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Recruiter with German
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Payroll Intern With German
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Senior Analyst with German
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Payroll Intern with German
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Sales Advisor with German
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Payroll Intern with German
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Pitch Analyst with German
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Senior Analyst with German
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Pitch Analyst with German
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Pitch Analyst with German
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German Customer Support
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Time Management Associate with German
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HR Process Associate with German
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Java Developer With French/german
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Technical Support Associate With German @ - Gdańsk, Polska - Jamf
Opis
The Technical Support Associate works within the Technical Support department to provide technical support and guidance for customer queries related to the installation, troubleshooting, and integration of Jamf products and supporting technologies.
The Technical Support Associate provides direct assistance to Jamf users and is responsible for fielding phone calls and live chat requests directly from customers, as well as delivering Tier 1 technical support to Jamf Pro and Jamf Now customers with an emphasis on first-touch issue resolution.
We are only able to accept applications for those based in the Poland or have sponsorship to live and work in Poland.
Advanced communication in German and English (required).
Aptitude to quickly learn basic technical concepts and communicate to technical & non-technical audiences.
Ability to perform basic troubleshooting and problem-solving tasks related to server infrastructure, systems, networks, and hardware.
Capacity to multi-task and quickly prioritize duties.
Exceptional customer service skills.
Strong interpersonal and organizational skills.
Excellent written and oral communication skills to thrive in a fast-paced environment.
Ability to work independently and as part of a team.
Experience with mac OS, i OS, is preferred.
Experience with mac OS, Windows, and/or Linux server platforms is desirable.
The Technical Support Associate works within the Technical Support department to provide technical support and guidance for customer queries related to the installation, troubleshooting, and integration of Jamf products and supporting technologies.
The Technical Support Associate provides direct assistance to Jamf users and is responsible for fielding phone calls and live chat requests directly from customers, as well as delivering Tier 1 technical support to Jamf Pro and Jamf Now customers with an emphasis on first-touch issue resolution.
We are only able to accept applications for those based in the Poland or have sponsorship to live and work in Poland.
, Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity., Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work.
] Requirements:
Communication skills, mac OS, i OS, Windows,
Linux Tools:
Salesforce, JIra, Confluence, Agile, Scrum.
Additionally:
International projects, Small teams, Apple equipment, Sport subscription, Training budget, Private healthcare, Free coffee, Bike parking, Shower, Free snacks, Play room, No dress code, Modern office, Kuchnia.