- Collaborate with consultants to provide on-site technical support for current customers and prospects.
- Provide customer solutions and technical support materials to specific customers.
- Perform complex research for product development to understand product properties and systems operations.
- Compile and analyze data for project updates, working with external suppliers to test new products and technologies to make recommendations on applications.
- Organize project data and conclusions for internal and customer presentations, and assist with product demonstrations and service as subject matter guide during meetings with prospective customers.
- Stay ahead of product insight and research to improve the value of offerings.
- Keep application and value collection up to date in the systems.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
- Hold self and others accountable to meet commitments.
- Make sense of complex, high-quantity, and sometimes contradictory, information to effectively solve problems.
- Anticipate and adopt innovations in business-building digital and technology applications.
- Ability to translate technology capabilities into profitable sales and growth.
- Ability to independently manage customers.
- Bachelor's degree in paper making/process/chemistry or equivalent experience.
- Minimum of four years of related work experience in the corrugating industry.
- Polish (mother tongue), English (good/excellent).
- Experience in corrugated board production processes and glue preparation.
- Other minimum qualifications may apply.
- Master's degree, Doctorate degree.
- Passion for understanding, creating, and communicating value and solutions to team members and customers.
- Good business/commercial acumen.
- Public speaking experience.
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Technical Account Manager Corrugated/Paper - Warsaw, Polska - Grapefrute
Opis
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill's food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.
JOB PURPOSE AND IMPACT
The Technical Services Specialist (Technical Account Manager) will provide technical advice and support to customers during and after product sales. In this position, you'll be the lead contact for customers and be responsible for delivering the best solutions creating value for them. You'll stay ahead of technology and business practices through workshops, research and professional meetings.
KEY ACCOUNTABILITIES
KEY BEHAVIORS
SKILLS AND EXPERIENCES TO BE GAINED
Requirements
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
Benefits
We provide a fast-paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
If you choose to respond to this listing, please do not apply on the employer's website or through any other means. Grapefrute is contracted with this company and has direct communication with the hiring manager and HR department. When we present you as a candidate, you are considered more quickly and in more detail than when you apply on the employer's site. Grapefrute works with transparency and integrity, and we will be your point of contact throughout the whole hiring process.
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