Miejsca pracy
>
Wrocław

    Customer Service Coordinator - Wrocław, Polska - UPM

    UPM
    UPM Wrocław, Polska

    2 tygodnie temu

    Default job background
    W pełnym wymiarze godzin
    Opis

    Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Join us in creating a future beyond fossils

    We are looking for a Customer Service Coordinator to join our team in UPM Business Hub Wrocław, Poland. We offer a one-year fixed-term contract.

    Greetings from your future manager

    .

    Marta, Team Leader, Customer Service

    What you will do

  • Provide Customer Service in commercial related tasks and perform daily operations, including order intake and management
  • Handle customer requests in Salesforce related to samples, pricing, and technical documentation
  • Manage and maintain excellent quality of customer data, price lists
  • Collaborate proactively and co-ordinate with internal stakeholders like Sales, Operations, Finance and Logistics teams aiming for customer satisfaction and on-time delivery
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system
  • Provide reports, certificates and statements based on customer requests, using available data sources
  • Onboard, guide and support customers with our MyRaflatac online platform
  • Analyse customer data and customer service processes, contributing to the continuous development of our processes and tools
  • Take part in additional trainings extending knowledge about products, systems, processes

    • Who you are

  • You have a bachelor's or master's degree
  • You are an open-minded person, focused on customer needs and satisfaction who would like to become a part of a cross-functional and international organization
  • You are fluent (minimum at C1 level), both verbal and written in Polish and English
  • You are eager to learn new things and explore the secrets of the labelling industry
  • You are a great team person with proactive attitude and excellent interpersonal communication skills
  • You have a continuous improvement mindset
  • You have good organization skills,high attention to details and an ability to identify priorities and solve problems
  • You know how to handle multiple tasks at the same time

    • This is what we offer for you

  • A meaningful job – We have an inspiring purpose 'We create a future beyond fossils. Our work is impactful and transformative.
  • A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
  • Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
  • Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

    • Learn about our and our

  • 3M

    HR Services LMS Coordinator

    2 tygodnie temu

    3M Wrocław, Polska W pełnym wymiarze godzin

    Job Description: · Collaborate with Innovative 3Mers Around the World · Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will ...

  • UPM

    Customer Service Coordinator, German Speaker

    2 tygodnie temu

    UPM Wrocław, Polska W pełnym wymiarze godzin

    Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable ...

  • Randstad Polska

    Customer Service Coordinator with Italian and Spanish

    2 tygodnie temu

    Randstad Polska Wrocław, Polska

    If you want to join an international Nordic company, be a part of the Customer Service department in Wrocław, lead the new team in the perspective of 6-12 months, and use your awesome Italian and Spanish skills - apply · what we offer · Development opportunities in the Scandinavi ...

  • 3M

    HR Service Delivery LMS Coordinator

    1 tydzień temu

    3M Wrocław, Polska W pełnym wymiarze godzin

    Job Description: · Collaborate with Innovative 3Mers Around the World · Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will ...

  • Sii Sp. z o.o.

    High Severity Incident Manager

    3 tygodnie temu

    Sii Sp. z o.o. Wrocław, Polska

    Expected, Microsoft Excel, ServiceNowOptional, ITILAbout the project, We are looking for IT High Severity Incidents Managers who will be responsible for helping business users get the expected help from external vendors. We base our work on the case's severity level and contracte ...

  • Experis Manpower Group

    Change Manager

    1 tydzień temu

    Experis Manpower Group -, Wrocław, Polska W pełnym wymiarze godzin

    Change Manager · 100% Remote · Resposibilities: · Engage directly with senior engineers and service delivery managers to deploy in their customer environments. · Lead and coordinate change activities. · Lead Technical and Post-Implementation Review Boards. · Be accountable for al ...

  • Sii Sp. Z O.o.

    High Severity Incident Manager

    3 tygodnie temu

    Sii Sp. Z O.o. Wrocław, Polska W pełnym wymiarze godzin

    Technologies-expected : Microsoft Excel Service Now technologies-optional : ITIL about-project : We are looking for IT High Severity Incidents Managers who will be responsible for helping business users get the expected help from external vendors. · We base our work on the case's ...

  • Sii Sp. Z O.o.

    High Severity Incident Manager

    3 tygodnie temu

    Sii Sp. Z O.o. Wrocław, Polska W pełnym wymiarze godzin

    High Severity Incident Manager (Major) Miejsce pracy: Wrocław Technologies we use Expected Microsoft Excel Service Now Optional ITIL About the project We are looking for IT High Severity Incidents Managers who will be responsible for helping business users get the expected help f ...

  • RYANAIR LTD

    SAP Payroll Consultant

    3 tygodnie temu

    RYANAIR LTD Wrocław, Polska

    Expected, SAP HCM payroll / ECP, ECP Employee Central Payroll, Employee Central, SAP ECC, PayrollOperating system, Windows, macOSAbout the project, As an SAP Payroll Consultant, you'll be responsible for translating the customer's design requirements and calculation rules in the ...

  • Zf Group

    Erp Template Release Manager

    2 tygodnie temu

    Zf Group Wrocław, Polska W pełnym wymiarze godzin

    About us: ZF is a global technology company suppling systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. · ZF allows vehicles to see, think and act. · In the four technology domains of Vehicle Motion Control, Integr ...

  • Schaeffler Global Services Europe Sp. z o.o.

    Business Engagement and Account Management Specialist

    1 tydzień temu

    Schaeffler Global Services Europe Sp. z o.o. Wroclaw, Polska W pełnym wymiarze godzin

    responsibilities : · Collection, structuring and quality assurance of new IT demands in terms of a comprehensive IT portfolio · Create and maintain complete overview of available IT products, running IT projects and new IT demands · Preparation, implementation and follow-up of va ...

  • Schaeffler Global Services Europe Sp. z o.o.

    Business Engagement and Account Management Specialist

    1 tydzień temu

    Schaeffler Global Services Europe Sp. z o.o. Wroclaw, Polska W pełnym wymiarze godzin

    responsibilities : · Collection, structuring and quality assurance of new IT demands in terms of a comprehensive IT portfolio · Create and maintain complete overview of available IT products, running IT projects and new IT demands · Preparation, implementation and follow-up of va ...

  • N-iX

    Talent Marketing Manager

    3 tygodnie temu

    N-iX -, Wrocław, Polska W pełnym wymiarze godzin

    N-iX is a software development service company that helps businesses across the globe develop successful software products. During 21 years on the market and by leveraging the capabilities of Eastern Europe talents the company has grown to 2000+ professionals with a broad portfol ...

  • PPG Global Business Services Poland Sp. Z O.o.

    Network Analyst

    2 dni temu

    PPG Global Business Services Poland Sp. Z O.o. Wrocław, Polska W pełnym wymiarze godzin

    Responsibilities : Analyzes, troubleshoots, and resolves network alerts. · Follows knowledge articles to provide support for these systems. · Works effectively with cross-function teams of IT professionals to troubleshoot these systems. · Tracks the resolution of all issues. · Wo ...

  • Mahle Shared Services Poland Sp. Z O.o.

    Service Delivery Team Lead

    2 tygodnie temu

    Mahle Shared Services Poland Sp. Z O.o. Wrocław, Polska W pełnym wymiarze godzin

    Responsibilities : Providing and maintaining the expected service with agreed quality Ensuring KPIs of the service are met in terms of availability and performance Regular KPI reporting to functional superior Providing internal service production costs for service cost calculatio ...

  • Axa Xl Catlin Services Se

    International Motor Claims Data Coordinator

    2 tygodnie temu

    Axa Xl Catlin Services Se Wrocław, Polska W pełnym wymiarze godzin

    International Motor Claims Data Coordinator Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Ensuring that the claims data that is received from each of the fronting partners and contributors to the Quantemplate system matches the target o ...

  • Ppg Industries

    Network Analyst, Entry Internship

    3 tygodnie temu

    Ppg Industries Wrocław, Polska W pełnym wymiarze godzin

    Technologies-expected : Cisco about-project : We are looking for a student or young professional to join our Global Telecommunications Operations Center. · The team is responsible for management and monitoring of our corporate network. · As Intern you will have opportunity to lea ...

  • Eviden Poland R&d

    Release Coordinator With German

    2 tygodnie temu

    Eviden Poland R&d Wrocław, Polska W pełnym wymiarze godzin

    Technologies-expected : Jira Confluence SAP about-project : Our team develops and manages a portfolio of our many customers' software and web applications. · We have built an extensive build-deploy pipeline to deliver our products to our end-customers and business colleagues effi ...

  • Schaeffler Global Services Europe Sp. Z O.o.

    Test Analyst Salesforce

    4 dni temu

    Schaeffler Global Services Europe Sp. Z O.o. Wrocław, Polska W pełnym wymiarze godzin

    Technologies-expected : Jira X-Ray Atlassian Confluence Tricentis TOSCA Testsuite responsibilities : Assisting in the further development of the test concepts Regular analysis of existing test processes and optimization of them Regular coordination and communication of processes ...

  • BNY Mellon

    Vice President, SOX Control

    3 tygodnie temu

    BNY Mellon Wrocław, Polska W pełnym wymiarze godzin

    Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...