- Gathering and analyzing requirements
- Creating User Stories / Requirements specifications
- Designing and improving processes in various ServiceNow products
- Serving as a process subject matter expert to the customer and members of the team
- Collaborating closely with various stakeholders and members of the team
- Communicating requirements and acting as a liaison between the customer and the development team
- Maintaining and creating the processes documentation
- Providing customer workshops, demos, and presentations
- Advising on functionality and how to limit customizations Your skills
- Very good understanding of ServiceNow Platform architecture and products
- Minimum 4 years in a consulting position, delivering software implementation engagements
- At least 2 valid ServiceNow certificates
- Proven track of product customizations or integrations, implementation, maintenance
- Experience with JavaScript and business process modeling
- Ability to produce documentation at various levels including technical and customer-facing
- Demonstrate an awareness of Best Practices in the IT industry
- Previous work with ROI / value propositions for customers' software implementation
- Thorough understanding of ITIL and Agile
- Knowledge of NowCreate Service Implementation Management methodology
- Strong communication, negotiation, and presentation skills
-
ServiceNow Administrator
4 dni temu
Bosch Łódź, Polska W pełnym wymiarze godzinJob Description · Tasks: · You will adapt the ServiceNow system to the needs of our customers through configuration and forms programming · You will take care of system housekeeping, mainly release and security updates · You will advise customers on the possibilities of the Serv ...
-
ServiceNow ITSM Architect
1 tydzień temu
Bosch Łódź, Polska W pełnym wymiarze godzinJob Description · Model, develop and document robust solutions, focusing on IT Service Management (ITSM) component utilizing ServiceNow platform · Ability to develop data modeling and design · Translate user and architectural requirements into secure, well-tested implementations ...
-
ServiceNow ITSM Architect
1 tydzień temu
Bosch Polska Składowa , Łódź, Polska W pełnym wymiarze godzinCompany Description · At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. · Job Description ...
ServiceNow Consultant - Łódź, Polska - Groupe SII
Opis
Sii ServiceNow Competency Center provides services to customers from various industries in Europe and United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / ITBM(PPM) modules.
You will join the team working with many projects utilizing various modules and applications on the ServiceNow platform.
Sii ServiceNow Competency Center is looking for ServiceNow Consultants to join our growing team and help design processes and consult clients on end-to-end solutions build on ServiceNow platform. Ones that would like to develop their product knowledge but also work with global stakeholders across different workflows of product. As ServiceNow Consultant you will be helping our customers in define, design, develop or implementation of business processes ensuring final success.
Your roleJob no G339
