Order Management Intern - 2nd shift (full-time position, 15-month contract) - Cracow, Małopolskie
1 dzień temu
Job Summary
We influenced the history Now we shape the future.
Embrace an exciting opportunity to be an integral part of a dynamic team coordinating end-to-end order processing for our esteemed Commercial Partners across North America As a crucial member of the Order Management team you ll be at the heart of our operations liaising closely with internal stakeholders as well as Customers This role not only promises growth and development but also a chance to make a significant impact in our organization.
Responsibilities
- Acting as the Voice of the Customer Customer service + call center Bringing the needs of the customer to the forefront ensuring first contact resolution Verification of Purchase Order accuracy with a thorough understanding of all customer fulfillment requirements Accurate entry of order data into SAP from Salesforce OCR EDI email Processing following through and ensuring on time fulfillment of orders Resolving all backlog issues including order hold release product or item number discrepancies and missing purchase order detail requirements Providing timely order status information to customers Communicating all needs for Customer orders to cross functional team members Maintaining updating and communicating Customer Record changes in Salesforce and SAP Handling administrative tasks as assigned during the internship
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Embrace an exciting opportunity to be an integral part of a dynamic team, coordinating end-to-end order processing for our esteemed Commercial Partners across North America. · Acting as the Voice of the Customer · Customer service + call center · Bringing the needs of the custome ...
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Embrace an exciting opportunity to be an integral part of a dynamic team coordinating end-to-end order processing for our esteemed Commercial Partners across North America. · ...
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