- Quotation Management: Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities.
- Automation: Ensure all systems and data are aligned to drive automation across selling and service processes.
- Price Support: Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications.
- Order Processing support: Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing.
- Issue Resolution: Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence.
- Post-Invoice Adjustments: Handle post-invoice adjustments both internally and externally when necessary.
- Backlog Management: Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.
- Team Collaboration: Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers.
- English on min C1 level (both spoken and written), additional language is an asset.
- Good knowledge of MS Office, especially Excel ( formulas, pivot tables)
- Customer Service, Order Management or Sales experience
- Accountability
- Communication and coordination skills
- Customer-oriented attitude
- Team player
- Permanent contract with 3 months' probation period.
- Relocation package.
- Interesting career development opportunities in a quickly growing environment.
- Premium Medical Care program + Dental Package.
- MyBenefit System (including MultiSport Card & vouchers).
- Dynamic environment with a friendly work atmosphere.
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Sales Operations Associate - Gdańsk - Arrow Electronics, Inc.

6 godzin temu
Opis
Position:
Sales Operations AssociateJob Description:
Sales Operations Associate
ABOUT THE ROLE
Join our dynamic Customer Operations team at Arrow Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you
WHAT WILL YOU DO:
As a Junior Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:
WHO YOU ARE:
WHAT WE OFFER:
Submit your CV in English.
#LI-MB1
#LI-Hybrid
Location:
PL-Gdansk, Poland (Aleja Grunwaldzka)Time Type:
Full timeJob Category:
Business Support-
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