Field Service Engineer - Warsaw, Polska - Sungrow - EMEA

Opis

Your mission

Welcome to your new role, as our next Field Service Engineer (FSE)
You will have a wide array of responsibilities, such as:

• Interface between our customers and Sungrow
• Take ownership of dispatched customer issues.
• Provide service and customer support during field visits or dispatches.
• Run diagnosis on errors or technical problems.
• Deliver support and contribute service solutions for our customers.
• Perform all on site installation, repair, maintenance and test tasks as well upgrades or rework activities.
• Support the Project Management during commissioning and site acceptance services.
• Follow operational procedures, processes and practices as defined, documented and consistently applied.
• Follow the applicable health and Safety instructions and regulations.
• Ensure up-to-date documentation, work instructions and processes for existing and coming service contracts and agreements.

Your profile

• Educated as an electrical technician or engineer. (let's face it, you must understand ACDC, low/medium voltage etc., as much as we love people willing to join us from different departments, you should know your fair share of electrical wiring, right?)
• Fluency in Polish and English on at least C1 level
• Ideally you should live as close to Warsaw as possible, but this is not a requirement.
• Readiness to work on call.
• Experience in commercial and residential solutions. If you have any experience with battery solutions, this is beneficial
• Experience in dealing with customers in critical situations.Willingness to travel.
• Driving license.

Why us?

This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud ofAnd now, for this decade, we are increasing our game, and You, You might become part of it Besides that, many things await You:

• Opportunities for Career advancement
• Bonus payment based on pre-agreed and signed KPI agreements
• A multinational team awaits You with lots of european and transeuropean exchange
• Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
• Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China

About us

We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All

With ~400GW () of clean power presently installed worldwide, we are more than ready to sate the worlds hunger for clean energy

Sungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that's why we constantly improve our portfolio.

From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.