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    Senior Service Operations Officer in Securities Settlement FI/NO - Łódź, Polska - Nordea Bank

    Nordea Bank
    Nordea Bank background
    Opis

    Job ID: 24310

    Would you like to explore settlement area and have direct impact on trade execution? We are now looking for a Service Operations Officer to take care of transactions, trades and enquires of our Norvegian clients.

    In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We're more than just a Nordic bank, we're one of the largest employers in Poland. With us, you'll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

    About this opportunity

    Welcome to Securities Settlement FI&NO team. We add value by providing global custody services on all major financial markets including settlement, clearing and safekeeping of domestic and foreign securities for Finish and Norwegian customers. As Service Operations Officer you'll play a valuable role by close cooperation with custodians and brokers to provide the best service to our clients.

    What you'll be doing:

  • Daily settlement of securities traded by Finish clients on domestic and global markets;
  • Investigating, amending and matching transactions that have not settled automatically;
  • Reconciling both cash and securities discrepancies to make sure everything has been executed and booked correctly;
  • Cooperating with brokers on daily basis
  • Supporting internal stakeholders regarding securities settlement queries (second line in customer service model);
  • Taking part in various projects (implementing both banking legislation and process changes)
  • You'll join a team that is truly passionate about our client service. The role is based in Łódź.

    Who you are

    Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

    To succeed in this role, we believe that you have:

  • Analytical and strong problem-solving and organizational skills
  • Attention to detail, clear and concise communication skills
  • Pro-active approach to ensure that risk issues (both current and emerging) are escalated promptly to managers
  • Work experience preferably within the area of securities or finance environment
  • Your experience and background:
  • Fluent English (both spoken and written)
  • Finance, economics or mathematics related university degree or equivalent professional experience will be an asset.
  • If this sounds like you, get in touch



  • Nordea Bank Łódź, Polska

    Job ID: 24310 · Would you like to explore settlement area and have direct impact on trade execution? We are now looking for a Service Operations Officer to take care of transactions, trades and enquires of our Norvegian clients. · In Nordea, we know that great customer experienc ...