Technical Helpdesk Specialist - Olsztyn, Warmińsko-mazurskie

Job summary

We are looking for a Technical Helpdesk Specialist to join our team in Citi Solutions Center Poland.

Responsibilities

• Effectively analyse and solve the online technical system issues reported by the client via email or calls including resetting passwords or fixing log in issues
• Efficiently utilise both internal and client facing systems
• Provide practical solutions to the clients and internal stakeholders

Fluent English – both written and verbal

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