- Job ID: R74011-EN
- Posted: April 10, 2024
- Regular
- Full Time
- Qurate Retail Group–
- Serves as the primary recipient of organization-wide Data Management Request Forms. Responsible for analyzing and processing high volumes of complex transactions including but not limited to job changes, org management, and position management.
- Support tasks associated with large-scale restructures including job changes, comp changes, manager changes as well as position and org management changes.
- Provide quality support with a high degree of customer satisfaction, expertise, and timeliness consistent with Service Level Agreements (SLAs)
- Coordinate cases with other team members to ensure requests are completed within the required service level agreement
- Provides direction and education on data management processes.
- Track cases for documentation and work allocation purposes using the case management system
- Ensures the timely entry of changes with the highest level of accuracy to ensure the integrity of data in Workday HCM system.
- Adheres to organizational and department-specific safety, confidentiality, values, policies, and standards.
- Share knowledge and ideas to support continued growth and process improvement for the data management team
- Conduct weekly, monthly, quarterly, and annual audits of Workday data.
- Analyze audit data to identify issues; work through resolution and Workday clean up
- Has Workday experience preferably 2 years but HRIS systems experience is also good
- Has experience in Case Management systems like ServiceNow and tracking cases for documentation and work allocation purposes
- Is able to analyze and process high volumes of complex Workday transactions including (job changes, org mgmt and position mgmt) and with large-scale reorganizations
- Proactively manage against set goals and provide coaching and feedback to core and extended team members.
- Provides quality support with a high degree of customer satisfaction, expertise, and timeliness consistent with required SLAs
- Provides direction and education on data management processes.
- Advocates for the change and promotes continuous improvement ideas within the team
- Has analytical capability to identify issues, interpret data and provide insight
- Adheres to organizational and department-specific safety, confidentiality, values, policies, and standards.
- Has excellent communication skills, ability to operate in international, matrix organization and consumer-oriented attitude.
- Has the ability to work independently and as a team member.
- Attractively located office with collaboration spaces, gaming room, football table, billiards and showers
- Hybrid work model combining office & remote work, be part of our quarterly connected community
- Onsite parking space for employees
- Company performance related bonus
- Referral program with financial bonus
- Life Insurance
- Retirement pension plan
- Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
- Access to internal Learning Lab Platform with multiple trainings oriented for professional growth
- Access to MyBenefit platform (Multisport included)
- Team Building activities
- Charity initiatives
- Opportunities to volunteer your time to company- driven initiatives, employee networks or organizations of your choice – 1 day/year
- Working environment promoting diversity and inclusion
- Private medical care
- Mental health support line for you and your relatives
People Data Management Specialist - Kraków, Polska - Qurate Retail Group
Opis
R74011-ENPeople Data Management Specialist
PL, Małopolskie, Krakow
PL1176
Qurate Retail Group Global Business Services center in Cracow is a member of the Qurate family that offers world-class Finance, HR Services, IT and Software Engineering to Qurate team members in Germany, Italy, Poland, the United Kingdom and the United States. Our GBS center is an exceptional facility, with an efficient and remarkable design and culture.
Currently we are looking for:
People Data Management Specialist
The People Data Management Specialist is part of the front-line data processing and management team. This includes entering, maintaining, processing ,auditing, and reporting sensitive People and organizational data, as well as supporting tasks associated with large organizational changes. In addition, this role is responsible for maximizing the use of technology capabilities to reduce manual processes and serving as a resource for process-improvement tasks and special projects.
Responsibilities:
We are looking for a candidate who:
We offer:
General benefits:
Lifestyle benefits:
Health benefits:
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Curated Experiences. Infinite Possibilities.
Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We're an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you're part of Qurate Retail Group, you'll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life's everyday moments – it's our path forward
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2024 QVC, Inc. & HSN, Inc.