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    Customer Support with Polish - Zabrska , Katowice, Polska - Concentrix CVG International

    Concentrix CVG International
    Concentrix CVG International Zabrska , Katowice, Polska

    2 dni temu

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    W pełnym wymiarze godzin Wyższa kadra kierownicza / Konsulting
    Opis

    Job description:

    • Support customers for security cameras and system uses (pre and after-sales)
    • Assisting our customers via inbound & outbound calls and via chats/emails
    • Collaborating with other departments to ensure customer satisfaction and resolution of issues
    • Handling inquiries, resolving complaints, and troubleshooting technical issues

    Requirements:

    • Knowledge of Polish min. C1 and English min. B1 (for training purposes)
    • Excellent communication and interpersonal skills
    • Previous experience in customer support or related field
    • Strong attention to detail and ability to multitask efficiently
    • Previous experience working in technical environment or in interest in new technologies.

    We offer:

    • Attractive salary based on a civil contract,
    • Work schedule from Monday to Friday, between 10:00 and 19:00,
    • Modern workplace in the heart of Katowice,
    • Fully paid training (you will get the salary for participation in the training)
    • Possibility to Refer a Friend,
    • Team-building events,
    • Team leader support at every stage of cooperation,
    • Coaching, mentoring to improve your qualifications.