- Contact all assigned customers via phone and email to ensure that payment is received as per agreed terms
- Complete daily worklist, follow all appropriate steps as per collection strategy set up in system
- Liaise with internal stakeholders (Customer Service/Pricing/ Sales) to provide an update on assigned portfolio of customers
- Reconcile customer accounts and work with Back Office on keeping customer's account clean and tidy
- Obtain from customer payment information and share this information with Back Office to proceed with clearings in ERP
- Negotiate and prepare payment agreements as an alternative payment option for customers
- Escalate collection issues timely and properly
- Resolve disputed invoices by regular interactions with commercial team
- Liaise with Credit team to ensure that credit limits are assigned correctly and there are no blocked orders
- Reduce provisioned amount by active collections
- Prepare bad debt calculation file and perform individual assessment based on portfolio's knowledge
- Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine
- Keep maintaining internal process documentation and updating it once this is required
- Comply with all internal control procedures to ensure accurate financial records
- Provide internal/external auditors with selected samples and collaborating with them directly
- Contribute to accurate customer master data elements
- Prepare regular & ad hoc reports for various stakeholders
- Perform all other related work as assigned by management and support other I2C functions (Back Office, Credit) if this is required
- BS/BA in Business Administration, Accounting, Finance or related field
- Advanced MS Office skills
- Fluent spoken and written German and English
- Experience on collection-related systems (SAP, Oracle, AR Cloud solutions or others)
- Between 2 and 4 years of I2C experience
- Independentlyperforming all I2C operations
- Knowledgeof entire I2C process for assigned cluster
- Ability to manage well relationship with stakeholders including finance andcommercial teams
- Proposing process improvements and delivering it
- Ability to work well with cross-functional teams and multi-task
- Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
- Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
- Effective problem-solving skills
I2C Senior Analyst with German - Warsaw, Polska - Stryker
Opis
Why finance at Stryker?
Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more
Essential duties & responsibilities:
Collections & Dispute management:
Credit:
Bad debt:
Continues Improvement:
Others:
Education & special trainings:
Qualifications & experience:
Physical & mental requirements:
About StrykerStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at