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    Client Solution Consultant with Spanish - Warsaw, Polska - NielsenIQ

    NielsenIQ
    NielsenIQ Warsaw, Polska

    1 tydzień temu

    NielsenIQ background
    W pełnym wymiarze godzin
    Opis

    Job Description

    About this Job

    Client Solution Consultant is the liaison between the commercial and the operational teams. This role advises, suggests and discusses solutions with the internal and external clients in terms of NielsenIQ Products without sales activities.

    Responsibilities

  • Key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.),
  • Converting the clients' needs into internal work orders,
  • Responsible for the efficiency of the databases, including optimizations and suggestions for the Client,
  • Quality assurance procedures,
  • Client presentations of the complete production process,
  • Remote communication with the client (phone/Hangouts, e-mail).

    • Qualifications

  • Fluent Spanish and advanced English knowledge is a must,
  • Bachelor degree in Economics, Marketing, Computer Science or another relevant field,
  • Minimum 1 year of Operational and Client facing experience ,
  • Ability to work in a cross functional environment with demanding clients,
  • Distinct communication skills (especially in remote communication), both spoken and written,
  • Good negotiation and influencing skills,
  • Good Microsoft Office skills, especially in Excel and PowerPoint,
  • SQL, R, Phyton basics are nice to have.
  • Combination of profound operative skills and client orientation.

    • We Offer

  • Benefit package: Multisport card, private medical coverage Medicover, life insurance, Benefit platform allowing to purchase cinema and theater tickets,
  • Additional days off and recognition of special moments in your life,
  • Stable working environment with employment contract,
  • A possibility to create individual career paths, additional training,
  • A possibility to engage in charity actions and participation in numerous social activities organised within the company,
  • Modern office in a great location, next to Dworzec Gdański metro station,
  • Work in a mixed system: 3 days of the week you work from home (home office), 2 days from the office. Therefore we provide all the necessary equipment to perform your duties from home.

    • Additional Information

    About NIQ

    NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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