Margin Assurance Analyst II - POZNAN, Polska - Lumen

Opis

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This is a great opportunity for someone who wants to develop their career with the experience of working with a Global technology company, based in our Poznan offices.

The Margin Assurance Analyst II in the Margin Assurance organization is responsible for performing advanced customer and vendor audits that identify revenue recovery and cost savings opportunities. The Margin Assurance Analyst II will research services, analyse the business drivers and work with functional and business teams to resolve issues. The Margin Assurance Analyst II will run audits, reports, and complete complex data analysis.

This role will contribute towards proactively identifying and resolving margin leakage and reducing unnecessary expenses. This includes analysing business processes to identify areas of improvement and implementing effective controls to mitigate risks. Operational activities include improving correlation related to access service requests (ASR), expenses, and revenue to align with accounting processes. This will include acquisition, manipulation and reporting of operational data, monitoring business metrics, inventory cleansing, trend and root cause analysis, error resolution, managing dashboards and communicating results to stakeholders. The Margin Assurance Analyst II will be called upon to problem solve and must demonstrate strong partnership with global operational teams including Finance, Product & Revenue Management, Sales & Customer Success, and IT.

The Margin Assurance Analyst II must be independently motivated and take full ownership of results, operating in a challenging environment with competing priorities.

The Main Responsibilities

• Review and analyse billing records from vendors to identify circuits that require correlation to end users, rematching, or disconnection but are still invoiced and are resulting in unnecessary costs for the business.
• Ensure financial accuracy by aligning revenue with expense records. Identify and address any discrepancies between records, implementing corrective measures based on root causes to uphold optimal margin integrity.
• Audits and escalates workflow processes related to offnet vendor charges at the beginning of the circuit life cycle (installs) throughout the end of the circuit life cycle (disconnects).
• Identify process improvements and automation opportunities including creating new audits, frameworks, and controls driving efficiencies throughout the business.
• Support ad hoc requests, reports and projects and participate in operational reviews with stakeholders.
• Create detailed reporting highlighting results, trends, risks, and opportunities helping drive intelligent business decisions.

What We Look For in a Candidate

• Strong ability to develop productive business relationships with internal & external team members.
• Microsoft Office intermediate/advanced experience (Excel/Word/Outlook/PowerPoint).
• Intermediate data management and manipulation skills, including experience with Microsoft SQL and Power BI (or similar data/reporting tools).
• Strong analytical and problem-solving skills with ability to work in a fast paced, constantly changing environment.

Preferred Skills

• Bachelor's degree in business, Accounting/Finance, or equivalent work experience.
• Exceptional analytical skills and business acumen.
• Demonstrated ability to influence and collaborate across organizational boundaries.

Requisition #: 333113

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know.

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives. Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.