- Perform all aspects of collections regarding EMEA Customers Portfolio, including:
- Resolving customer financial queries
- Managing overdue payments through Collections Workflow tools
- Contact with customers via phone, email etc.
- Receive and resolve discrepancies (Qty, Price, Warranty, Customer, Freight, etc)
- Prepare and dispatch statements of customer account
- Preparing required reports on time – e.g. Past Due report and Forecast
- Identify opportunities for continuous process improvement and/or work in the project team
- Creating and updating desktop procedures
- Escalation and follow up on issues through available tools
- Ensure Key Metric's are met and service is delivered to end users Functions
- Communication and co-operation with othe Aptiv's departments
- Participation in organized conference calls
- University degree in finance
- At least 2 years work experience in AR area
- Good knowledge of SAP
- Very good English (another language will be an asset)
- Good knowledge of Excel
- Analytical and communication skills
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Senior OTC Analyst - Kraków, Polska - Aptiv
Opis
At Aptiv, we couldn't solve mobility's toughest challenges without our Corporate team. They ensure operations run smoothly by supporting more than 200,000 Aptiv employees and providing the direction and guidance needed as we strive to make the world safer, greener and more connected.
Your Role:
As an Senior OTC Analyst, your daily work will be related to:
Your Background:
