Senior Salesforce Administrator - Warsaw, Polska - 1dea Kośnik Sp. K.

Opis

Technologies-expected : Salesforce ITSM IT Service Management technologies-optional : Sales Cloud Experience Cloud Data Cloud responsibilities : You'll diagnose, resolve, and identify the root cause of user-reported issues within Salesforce Work with other teams to ensure incidents are properly routed for advanced analysis or integration troubleshooting You'll fulfill user requests and follow established procedures to maintain a healthy Salesforce environment Contribute to improving documentation by refining existing resources and creating new technical support articles requirements-expected : Strong professional experience in Salesforce Admin role (4+ Years)

Understanding of core Salesforce products (Sales Cloud, Experience Cloud, Data Cloud) Familiarity with IT Service Management (ITSM) processes and tools While not explicitly stated, strong learning agility is implied to navigate the Salesforce ecosystem effectively English B2+ level (for collaborating with external application partners) offered :
A transparent model of long-term cooperation (B2 B contract for an indefinite period)

Stable and safe involvement in a company with a solid market position Modern equipment provided by the company, along with software and configuration Flexible working hours Possibility to work remotely 100% of the time Professional advice and career support by a team of experienced specialists A mature and sustainable design ecosystem Good atmosphere in the team - values such as camaraderie, openness, respect, mutual help and support in development are important to us We try to work in the spirit of Agile, which we understand as:
continuous improvement, effective cooperation and the use of an empirical approach during the development of manufactured products We support a culture of creativity - each team member has the opportunity to propose their own ideas or solutions - you will always be listened to and your suggestions will be taken into account