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Client Onboarding Facilitation Officer for Funds - Warsaw - Société Générale Assurances
Opis
Client Onboarding Facilitation Officer for Funds Compliance Permanent contract Warsaw, Poland Hybrid Reference 25000J3L Start date 2025/11/01 Publication date 2025/10/07 Responsibilities The Client Lifecycle and Digital ('CLD') Department is a part of the Global Banking Operations and Technology Division, globally overseeing the client experience across the GBIS activities.
Its mission is to ensure a simple-track and distinctive client journey, both on clients' and on employees' side, with a continuous commitment all along our clients' lifecycle.
Mission:
As a Client Onboarding Facilitation Officer for Funds, you will handle onboarding requests for top-tier Asset Managers and Funds.
Your tasks include accurately understanding client requests, initiating the internal onboarding processes and managing the workflow until completion.You will work closely with the Pilot team and Front Office, ensuring timely initiation of each request and overseeing KYC, Regulatory, and Tax processes.
You will efficiently manage documents collection needs and be the main point of contact for both the Pilot team and the Front Office.
Your responsibilities will cover:
Managing Client Onboarding requests and initiate the adequate internal processes/requirements (KYC, Regulatory – including EMIR, Dodd-Frank, Tax etc.) Acting as a facilitator during the whole process and provide transparency to the Pilot team and other stakeholders.
Coordinating document collection across the various due diligences, ensure coherence of the needs and connect with the Pilot team to request the missing documentation.
Monitoring the pipeline of onboarding and progress of each process to deliver an excellent service to the client. Escalating blocking or complex cases, organize dedicated calls with internal stakeholders (Pilot teams, KYC-
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