- Deliver high quality service and support to customers, both face to face and remotely.
- Carry out routine maintenance, emergency repairs and general technical support for users of Waters products in Poland.
- When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the product and its use.
- Provide basic training and guidance to customer to ensure they maintain compliance and ensure the smooth safe operation of Waters equipment in their laboratories.
- Manage the customer relationship and liaise as appropriate with the relevant sales account manager for the customer, ensuring key focus on the customer and their needs are met.
- Effectively manage own dispatch, customer calls, administration and inventory ensuring you optimize your time and delivery against the metrics set within the business.
- Follow Waters HSE, quality and code of conduct with diligence and ensure that HSE requirements of customer sites are adhered to (in particular any Protective Personal Equipment is worn and in good condition). Work effectively across the matrix structure of the business and within the Eastern European Region
- The role may require overnight stays and provision of on-call service to facilitate support of customer environments and specific customer projects that fall outside of normal working hours.
- This person must hold a valid passport and be prepared to travel abroad not only during working hours but also occasionally at weekends.
- Demonstrates a "can do" attitude, and presents themselves as an "ambassador" of Waters in the most professional way.
- Minimum BSc level in a life-science related discipline or highly demonstrable experience in LC.
- An understanding of HPLC.
- An understanding of UPLC, MS and GMP/GLP requirements is desired and will be advantage.
- A good communicator with a high level of customer focus, who enjoys personal interaction and relationship building with key customers on routine service matters.
- Will work under supervision and support of others and embrace training and support to facilitate continuous learning of Waters products, services and customer satisfaction methodologies
- Fluent in Polish lauguage (both verbal and written) is mandatory.
- Candidates should be located in and around Warsaw.
- Flexibility - We offer a lot of flexibility within your day both with your time and tasks.
- Great Opportunities for growth, development, and progression
- Competitive salary
- Company Car
- Wellbeing Programs and Services, Employee and Family Assistance Program (EAP)
- Paid Annual Leave (5 weeks) plus statutory days
- Education/Tuition Reimbursement where applicable
- Social events on the calendar
- Great working environment surrounded by great people
-
Service Engineer
1 dzień temu
FORTNA Warszawa, Polska W pełnym wymiarze godzinFORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to op ...
-
Field Service Engineer
1 tydzień temu
Sungrow EMEA Warsaw, Polska CDIYour mission · Welcome to your new role, as our next Field Service Engineer (FSE) · You will have a wide array of responsibilities, such as: · Interface between our customers and Sungrow · Take ownership of dispatched customer issues. · Provide service and customer support durin ...
-
Field Service Engineer
3 dni temu
Interroll Holding GmbH Warsaw, Polska· Field Service Engineer (m/w/d) at Interroll Holding GmbH | softgarden · View job here Field Service Engineer (m/w/d) · Full Time · Warschau, Polen · With Professional Experience · 5/14/24 · EUR 2100, ,00 · Contact person · Jürgen Todt Recruiter Your duties and responsib ...
-
Data Services Engineer
1 tydzień temu
Devoteam Global Managed Services Warsaw, Polska W pełnym wymiarze godzinJob Description · We are looking for a highly motivated Data Engineer to use their experience in the public cloud to interpret our customers' needs and extract value from their data using GCP and its suite of tools. You will primarily work as part of the data team. · You will be ...
-
Field Service Engineer
7 godzin temu
Lectra Warsaw, PolskaField Service Engineer (m/w/d) · Main activities · o Field Service repair on HW and SW products · o Solution setup, testing and verification on-site · o Trouble shooting / Deep failure analysis · o HW and SW installation and customer trainings · o Preventive Maintenance and Sys ...
-
Field Service Engineer
4 dni temu
TE Connectivity Warsaw, PolskaAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. · Job Overview · TE Connectivity's Field Application Engineering Teams work intimately with customers to recommend produ ...
-
Data Service Engineer
1 tydzień temu
Devoteam Warsaw, Polska W pełnym wymiarze godzinCompany Description · Devoteam , a group of 8000+ digital transformakers, consists of multiple business units and entities spread around the world in 25+ countries. Poland is one of them As #1 partner of the GCP in the EMEA region, we are blazing trails across the world by partn ...
-
Data Services Engineer
3 dni temu
Devoteam Warsaw, Polska W pełnym wymiarze godzinCompany Description · Devoteam , a group of 8000+ digital transformakers, consists of multiple business units and entities spread around the world in 25+ countries. Poland is one of them As #1 partner of the GCP in the EMEA region, we are blazing trails across the world by partn ...
-
Field Service Engineer
3 dni temu
Loma Systems Warsaw, Polska W pełnym wymiarze godzinCompany Description · LOMA is a critical part of food safety and quality · Want to work for a company who protect the consumer whilst also having a highly commercial focus? · LOMA SYSTEMS is a premium worldwide manufacturer of inspection equipment, used to identify contaminants ...
-
Distribution Service Engineer
1 tydzień temu
Sungrow EMEA Warsaw, Polska CDIYour mission · Management of hotline / ticket system for distributors / installers / end users in region of Poland. · Training for distributors / installers in the related region. · Onsite troubleshooting with partner success manager in the related region. · Pre-sale customer vis ...
-
Field Service Engineer
5 dni temu
Waters Corporation Warsaw, Polska Temporary W pełnym wymiarze godzinOverview · Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Customer Service Specialist – INTERN – based in Warsaw and its vicinity to support the very successful growth of our businesses across Poland. · This i ...
-
Distribution Service Engineer
1 tydzień temu
Sungrow - EMEA Warsaw, Polska W pełnym wymiarze godzinYour mission · Management of hotline / ticket system for distributors / installers / end users in region of Poland. · Training for distributors / installers in the related region. · Onsite troubleshooting with partner success manager in the related region. · Pre-sale customer vis ...
-
Field Technical Services Engineer
2 dni temu
Baxter Warsaw, Polska W pełnym wymiarze godzinThis is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...
-
Field Technical Service Engineer
1 tydzień temu
Baxter Warsaw, Polska W pełnym wymiarze godzinVantive: A New Company Built On Our Legacy · Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people ...
-
GenO CSS Managed Cloud Services Engineer
1 tydzień temu
Oracle Warsaw, Polska Regular EmployeeStart your success story with GenO · Oracle · At Oracle our mission is to help people see data in new ways, discover insights, and unlock endless possibilities. Organizations in all industries and of all sizes rely on Oracle to help them succeed. Learn how your work can have a ...
-
DataArt Warsaw, PolskaResponsibilities · Assist with solution design · Build infrastructure with Kubernetes on Azure platform using Terraform · Deploy applications using best practices in security and delivery · Contribute to well architectured implementation and technical decisions making process · ...
-
System Engineer
1 tydzień temu
IMAR SERVICE GROUP Sp. z o.o. Warsaw, PolskaImar Service Group (nr rej. agencji zatrudnienia: od 1997 roku specjalizujemy się w usługach pracy tymczasowej, rekrutacji stałej, outsourcingu oraz payrollu. W naszej codziennej pracy stawiamy na otwartą komunikację, profesjonalną obsługę Klientów i Kandydatów oraz doradzanie na ...
-
Scala Developer
3 dni temu
ALTEN Polska Warszawa, PolskaExpected, Scala, AWSOperating system, WindowsYour responsibilities, SCALA CIE – custom dewelopment, Working on Scala and cats library, Methodology: Agile & You Build it – You Own IT (independent, self-managed)Scala 4+ years hands-on,, Cats library,, Functional programming,, AKKA, ...
-
Senior Big Data Engineer Scala Python
1 dzień temu
Allegro -, Warszawa, Polska W pełnym wymiarze godzinThe salary range for this position is (contract of employment): · mid: PLN in gross terms · senior: PLN in gross terms · A hybrid work model that incorporates solutions developed by the leader and the team · About the team · As part of the Data & AI area, we implement projects b ...
-
Senior Data Analyst
11 godzin temu
PL18 Alcon Polska Sp. z o.o. Company Warszawa, Polska W pełnym wymiarze godzinAbout Alcon: · A career at Alcon is like no other. We are innovative. We are impactful. We are the largest eye care medical device company helping restore sight and allowing millions of people worldwide to see brilliantly. We have a long history of industry firsts and a diverse ...
Field Service Engineer - Warsaw, Polska - Waters Corporation
Opis
Responsibilities
So, what do our Field Customer Support Specialists do? Below are some of the key responsibilities:
To help achieve the above, you will get the best possible training, be supported by a fantastic team, and embark on a continuous learning and development pathway.
Qualifications
Who are we looking for?
Rewards
In return, we offer a highly competitive, market-leading benefits package for our employees:
