- Ensuring sustainability of the process and deliver in respect of agreed service level
- Actively gaining process knowledge to provide required service level
- Handling routine tasks at the required level of quality and within timeframe by following guidelines/work procedures
- Identifying and proposing improvement areas within own area of responsibility to improve process efficiency, and to reduce operational risk and cost
- Creating, developing and updating documentation & procedures
- Representing the unit professionally in order to create good reputation of Nordea
- Working within Scandinavian environment
- Ability to work as a team player
- Flexible approach towards changes
- Ability to solve problems proactively
- Ambition and possess a strong drive to continuous development of yourself
- English on communicative level (at least B2)
- Very good knowledge of MS Office tools
- Very good communication skills and willingness to learn new tasks in a changing international environment
- Analytical mind
- All financial background will be a welcome plus
Process Officer, Payment Services - Łódź, Polska - Nordea Bank
Opis
Job ID: 19852
Would you like to work with Specialists with big experience and become one in the future? Would you like to develop your knowledge around payment services and get closer to the world of banking? We are now looking for a Process Officer to join Payments DK Team.
In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We're more than just a Nordic bank, we're a large employer in Poland. With us, you'll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.
About this opportunity
Welcome to the Payments DK team. We add value by ensuring that Nordea customers can pay how and when they prefer, and that our company has a relevant payment offer that makes customers choose it as their basis for paying. As the Process Officer in Payments DK Team, you'll play a valuable role in providing the daily services to our customers in Denmark.
What you'll be doing:
You'll join a high skilled team, collaborate with our stakeholders in the international finance industry and increase your knowledge with the Banking sector. You will be involved in variety of tasks and projects providing high performance for various business areas which create Nordea Future Banking industry. The role is based in Łódź.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
Your experience and background:
If this sounds like you, get in touch