Junior Helpdesk - Bytom, Polska - Teamquest Sp. Z O.o.

Opis

Team Quest is a Polish, dynamically developing company that specializes in comprehensive human resources consulting services, particularly in IT specialist recruitment.

For our client, who is the owner of a small Polish company that develops software for court bailiffs in Poland, we are looking for a person for the Help Desk position.

Junior Help Desk We offer:
Long-term cooperation.

Opportunity to gain knowledge from experienced programmers.

Responsibilities:
Work on first and second line support.

Diagnosing and resolving current technical issues related to software and hardware for users.

Installation and configuration of hardware and system applications.

Collaboration with a team of programmers.

Telephone contact with the client.

Remote troubleshooting of IT issues reported by users (Team Viewer).

Requirements:
Years of experience in a similar position.

Basic knowledge of relational databases Postgre SQL / MS SQL.

Ability to document service incidents - building a knowledge base and using it.

Good knowledge of the Windows system.

Understanding of how network programs function - how the relationship between the client, service, and database works.

We kindly inform you that we will only respond to selected applications.

Team Quest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.