Junior Global IT Service Desk Analyst - Nowy Tomyśl, wielkopolskie

Job Summary

You're an important part of our future Hopefully we're also a part of your future At B Braun we protect and improve the health of people worldwide You support this vision bringing expertise and sharing innovation efficiency and sustainability as values That's why we would like to keep developing our company with you Keeping your future in mind we're making a joint contribution to health care worldwide with trust transparency and appreciation That's Sharing Expertise Junior Global IT Service Desk Analyst German Speaker Company B Braun Business Services Job Posting Location Nowy Tomyśl wielkopolskie Poland Poznań wielkopolskie Poland Functional Area Information Technology Working Model Hybrid Requisition ID 9322 Duties Responsibilities Respond to incoming calls and web submissions for assistance from users experiencing technical issues Troubleshoot analyze resolve track escalate accurately document various technical problems resolutions software hardware client specific applications Fulfill Service Requests end users according to defined procedures Document client issues call tracking system Provide friendly courteous quality communication end users throughout support process Grow professionally ongoing training activities continued learning Collaborate organization counterparts department team members share knowledge expertise Identify optimization potential continuously increase customer satisfaction Service Desk quality Professional competencies Educational degree certificate information technology related field will plus Ability analyze hardware software problems Knowledge computer systems hardware software peripheral equipment Basic network skills Good verbal written communication English upper intermediate Very good verbal written communication German Advanced Personal competencies Ability desire keep changing emerging technologies affect business Excellent verbal written communication ability communicate effectively phone electronically Strong problem solving analytical skills Flexibility work shifts weekends needed What offer Become part of corporate culture actively promotes constructive exchanges colleagues customers partners Work improve people lives long term Can offer interesting varied tasks excellent opportunities advancement attractive salary extensive benefits dynamic family-owned company Benefits Active participation developmental projects Open communication levels hierarchy Personal professional development Stable work friendly team Free foreign language courses Training integration events Private medical care Group Insurance Multisport card Salary ranges PLN gross monthly The controller personal data contained CV provided account application B Braun Business Services Poland Sp z o o in Nowy Tomysl Tysiąclecia St We process data basis Article Labour Code if provide more data required Labour Code consent Purpose processing consider application recruitment To find out such how long keep personal data full information clause here Klauzula Informacyjna dla Kandydatów Kariera w Naszej Firmie B Braun You can contact Data Protection Officer time regarding personal data

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