Technical Customer Support with Dutch - Zabrska , Katowice, Polska - Concentrix CVG International

Opis

Responsibilities:

• Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
• Handling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs.
• Assist customers in resolving technical problems with devices
• Collaborate with service engineers for technical support

Requirements:

• Knowledge of Dutch at a communicative level (min. B2+)
• Knowledge of English to understand the content of the training (min. B1+)
• Minimum 6 months of experience in customer service
• Higher education
• Interest in new technologies

We offer:

• Employment based on a labor contract
• Work in a modern and comfortable office in the center of Katowice
• Shift work from Monday to Friday (working hours: 10:00-19:00)
• Comprehensive 5-week training (fully paid) preparing you for the job
• Relocation support
• Multisport Card, Private Medical Healthcare, Life Insurance, MyBenefit
• Possibility to refer a friend