Customer Advisor French - Cracow, Małopolskie
1 miesiąc temu
Job summary
We are looking for Customer Advisors to join our Customer Service Department. As a Customer Advisor, you will be the first point of contact for our customers communicating with them via email phone or chat Your role involves accurately addressing a wide range of questions translating issues into effective solutionsResponsibilities
- You will make informed decisions provide proactive advice assist customers across Europe in creating the perfect ambiance in their homes You will achieve this through your growing technical knowledge of our lighting products Additionally you will thoroughly record customer data manage orders shipments and returns or warranty claims in our CRM system
Opis pracy
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