- Execute daily tasks related to Cisco Telephony/UC operations and maintenance, including Incident Management, Problem Management and Request Fulfilment ITIL processes
- Monitoring and support implementation/integration of Unified Communications solutions
- Work closely with external vendors on variety of requests, issues, and projects
- Create and update operational documentation
- Practical knowledge about Cisco Unified Communications
- Experience with Cisco UC, Expressway Edge, and Webex - CCNA/CCNP Collaboration certifications or equivalent level of skills and experience will be a plus
- Experience with SIP messages and understanding of dependence of VoIP technologies on underlying carrier networks (SIP, PSTN)
- Familiarity of the UC network architecture
- Understanding of network switching and routing as related to a Unified Communications and Voice over IP networks, including SIP protocol suite
- At least 2 years of experience in a similar role
- Familiarity and understanding of best IT practices (ITIL)
- Good spoken/written English skills
- Good analytical skills
- Employment contract
- Private medical care
- Comprehensive onboarding program
- Buddy
- Work-life Harmony
- Modern eco-office
- Canteen
- Comfortable ergonomic office
- Scandinavian work culture
- Internal training catalogue
- Culture of feedback
- Internal transition program
- Holiday gifts
- Sport groups
- Bike parking
-
System Engineer
1 tydzień temu
Damovo Warsaw, Polska· System Engineer - Genesys Cloud Platform (m/f/d) · System Engineer - Genesys Cloud Platform (m/f/d) · Full Time · Warsaw, Poland · Hybrid · With Professional Experience · 5/10/24 · We at Damovo Poland are looking for a skilled System Engineer (m/f/d) with a strong background i ...
IT Specialist, Cisco Telephony/UC - Warsaw, Polska - DSV
Opis
Time Type:
Full TimePLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS
Your responsibilities:
Our requirements:
What we offer:
DSV – Global transport and logistics
