- Accurately and timely review open accounts for collection efforts
- Review and monitor assigned accounts and all applicable dunning and collection reports
- Preparation of various collection reports; performing reconciliations and collecting supporting dunning documentation
- Make outbound collection calls and mail communication in a professional manner while keeping and improving customer relations
- Maintain and provide all the necessary documentation useful for the collection activities and the customer relationship
- Support Accounts Receivable and Treasury department in matching payments and investigating any account differences
- Provide timely follow-up on payment arrangements
- Communicate with internal and external customers in an effective and efficient manner
- Report periodically or upon request KPI's measurements
- Participation in continuous improvement process
- Excellent command of German (at least B2/C1) – daily contact with German speaking customers
- Good knowledge of English – it's our corporate language
- At least one-year experience in German-speaking customer service
- Knowledge of accounting basic principles will be an asset
- Very good MS Office knowledge
- SAP knowledge will be an asset
- Very good communication skills, problem solving and analytical skills
- Ability to work independently and to adapt to fast changing international environment
- Stable job based on an employment contract
- Annual bonus
- Hybrid or remote model of work (depends on your location) and flexible working hours
- A package of benefits available on the benefit platform - private medical care, co-financing of the sports card, discounts and shopping vouchers; the possibility of joining group insurance, accident insurance, additional compensations from the Company Social Benefits Fund based on the internal policies
- Work in a friendly, diverse and high-qualified team with positive and cooperative working atmosphere
- International environment and daily usage of foreign languages
- Real development opportunities
- Direct communication and no formal dress code
- Modern office with innovation space located in Katowice
- Employee referral program
Collection Specialist with German - Katowice, Polska - TÜV Rheinland
Opis
Date Posted:
Collection Specialist with German (w/m/d)
General information
LocationKatowice
Type of contract Permanent
Full Time
Business & Administration
Job-ID7072
ABOUT US
TÜV Rheinland is a leading global independent testing service provider with 150 years of experience and 21000 employees all around the world. The independent experts stand for the quality and safety of people, technology, and the environment in nearly every sphere of personal activity as well as train people in a broad range of fields and industries.
TÜV Rheinland Polska has been present on the Polish market for more than 20 years. In 2018 a new chapter has started: TÜV Rheinland Europe Regional Shared Services Centre has opened in Katowice. At TÜV Rheinland RSSC we strive for excellence in everything we do. We have a passion for what we do. And we love what we do. Join the young and dynamically growing team of professionals. Join the company with long lasting tradition, firm values and a courage and vision for the future
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