Technical Support Professional - Gdańsk - Honeywell

    Honeywell
    Honeywell Gdańsk

    1 tydzień temu

    Opis

    As a Technical Support Engineer , you will be responsible for delivering technical support for access and video products of Honeywell to the Value Added Resellers (authorized partners) and End-Customers of our area of coverage in Europe, Middle-East and Africa.

    As a team-player you work together with your colleagues to optimize security solutions to our customers and you accelerate/anticipate on problem solving.

    Honeywell Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them.

    With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.


    Responsibilities:

    The assignment involves telephone, dial-in and email support of Lenel products (Access Control, Video Surveillance – MS Windows based).

    Manage and prioritize requests. On time resolution of complaints. Provide expertise on complex application issues. Work with a centralized Call Management database on a daily basis. Site
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