Alexandru Chihai

Business Analyst, Product Owner, Project Manager

Technologia / Internet

Wrocław, Powiat wrocławski

O Alexandru Chihai:

Business analyst and operations professional with 10+ years in Telco, SaaS, and EdTech. Proven expertise in requirement gathering, business process documentation, and stakeholder collaboration across product, sales, and operations teams. Strong technical foundation with data infrastructure knowledge and experience managing enterprise system migrations. Skilled at translating complex business needs into actionable solutions and documentation frameworks. Fast learner with hands-on experience across multiple project management and documentation platforms.

Doświadczenie

Chief Technology Officer | Bloomcoding

October 2023 – October 2025 | Estonia, Moldova (Remote)

Built analytics infrastructure and tracking systems for EdTech SaaS platform serving 100 schools with 90+ educators.

Architected unified data infrastructure integrating Customer Experience, Sales, and Finance systems using REST APIs and integration platforms, enabling real-time tracking of user behavior and business metrics
Designed and implemented tracking systems monitoring user engagement, feature adoption, and platform performance across web and mobile applications
Created comprehensive dashboards and reports translating complex data into actionable insights for product, marketing, and executive teams
Ensured GDPR and COPPA compliance across all data collection and analytics initiatives, implementing privacy-by-design principles
Collaborated with engineering teams on tracking implementation planning and comprehensive QA across platform updates
Established data quality monitoring and alerting systems to proactively identify and resolve tracking issues
Scaled infrastructure from 10 to 70+ operational seats while maintaining data integrity and system performance

Chief of Staff | Bloomcoding

June 2023 – October 2025 | Estonia, Moldova (Remote)

Drove data-driven decision making through analytics, experimentation, and performance tracking.

Designed and executed A/B tests on user acquisition funnels, pricing strategies, and feature adoption, analyzing results to optimize conversion rates
Created executive dashboards tracking KPIs across customer acquisition, engagement, retention, and revenue metrics
Analyzed user behavior patterns to identify optimization opportunities, contributing to €70K average monthly revenue per geography
Collaborated with marketing teams on conversion tracking and attribution analysis

Business Analyst, Marketing and Media Consultant | Global Database

June 2022 – June 2023 | Chișinău, Moldova

Led data migration and analytics implementation for B2B SaaS platform.

Managed Microsoft Dynamics CRM implementation, including data migration, tracking configuration, and analytics setup
Documented data workflows and business processes, ensuring data integrity during platform transition
Executed comprehensive QA on tracking implementation across customer touchpoints
Collaborated with technical and business teams to align analytics requirements with compliance standards

Business Intelligence Analyst / Marketing Consultant | EBS Integrator

February 2018 – June 2022 | Chișinău, Moldova

Built analytics infrastructure and reporting systems for software services company.

Designed and implemented tracking for digital marketing campaigns, website analytics, and conversion funnels
Created data visualization dashboards and reports for stakeholders across sales, marketing, and operations
Analyzed user behavior data to optimize digital presence, achieving 3,000+ monthly organic visitors
Developed customer analytics frameworks supporting 30% yearly revenue growth
Collaborated with development teams on tracking implementation and data collection strategies

Business Development Executive | EBS Integrator

February 2016 – May 2020 | Chișinău, Moldova

Implemented CRM analytics and customer data tracking systems.

Deployed first CRM system with integrated analytics, tracking customer lifecycle and sales pipeline metrics
Created reporting frameworks and dashboards standardizing data-driven decision making across teams
Analyzed customer behavior patterns to optimize engagement strategies, contributing to €5M+ revenue growth
Managed dual-track responsibilities in Business Development and Business Analysis, successfully delivering 40+ projects by defining core requirements and aligning stakeholder expectations with technical deliverables.

Marketing and Product Manager Coordinator | Moldtelecom

January 2015 – February 2016 | Chișinău, Moldova

Analyzed product performance metrics and customer data for telecommunications services.

Tracked and analyzed performance metrics for 20+ B2B subscription products across multiple service lines
Supported billing system migration and data transition, ensuring tracking continuity