Senior Software Engineer, Support Automation, Warsaw
Na tę ofertę nie będą przyjmowane żadne dalsze aplikacje, mamy inne powiązane oferty pracy, które możesz znaleźć poniżej.
Tylko dla zarejestrowanych użytkowników Warsaw, Polska
2 miesiące temu
* Ten przedział wynagrodzeń jest szacowany przez beBee
Job summary
We are looking for a Senior Backend Engineer to join Bolt's Customer Support Automation team and build intelligent, scalable solutions that transform how we support our users.
Responsibilities
- Architecting, designing, developing, and deploying Bolt's growing backend systems (coding mostly in and TypeScript)
- Building robust and scalable APIs that power intelligent support workflows and enable real-time actions (e.g., issuing refunds, updating trip details, managing cancellations)
- Integrating with internal systems and external services to automate complex operational tasks
- Collaborating with Data Science and ML teams to implement natural language understanding and decision-making capabilities in the support bot
- Helping lead initiatives from idea to production, ensuring reliability and performance
- Partnering with Product to iteratively define scope, ship features, and drive impact
Opis pracy
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